Jack Thompson
Chattanooga
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
22
22
years of professional experience
Work History
Medical Assistant
Kindred Hospital Bay Area
Chattanooga
03.1993 - 07.2010
- Coordinated with healthcare team to schedule patient appointments efficiently.
- Managed patient documentation and maintained confidentiality standards diligently.
- Supported the implementation of infection control protocols in the facility.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Educated patients on treatment plans and post-care instructions clearly.
- Prepared examination rooms and ensured proper medical supplies were available.
Os
Us. Navy
Washington
03.1988 - 05.1992
- Coordinated daily operations to ensure smooth workflow and efficiency.
- Streamlined communication between departments to enhance collaboration and support.
- Implemented process improvements to optimize operational procedures and reduce delays.
- Assisted in developing training materials for operational staff onboarding programs.
- Monitored compliance with safety regulations and maintained workplace standards diligently.
- Supported project management initiatives by organizing resources and timelines efficiently.
- Assisted in the development of operational policies and procedures to ensure compliance with regulatory requirements.
Education
Bachelor of Science - Medical Social Work
University of Tennessee, Chattanooga
Chattanooga, TN05-1994
Skills
- Patient scheduling
- Medical documentation
- Infection control
- Patient education
- Clinical procedures
- Electronic health records
Timeline
Medical Assistant
Kindred Hospital Bay Area
03.1993 - 07.2010
Os
Us. Navy
03.1988 - 05.1992
Bachelor of Science - Medical Social Work
University of Tennessee, Chattanooga