Summary
Overview
Work History
Education
Skills
Timeline
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Jackson Broadaway

Lebanon,TN

Summary

Reliable professional with experience at Border States Industries Inc., excelling in customer support and project management. Proven track record of enhancing client satisfaction through effective communication and problem-solving. Skilled in SAP and Excel, with a strong attention to detail, fostering loyalty and repeat business while streamlining processes for operational efficiency.

Overview

3
3
years of professional experience

Work History

City Desk Representative

Border States Industries Inc.
09.2023 - Current
  • Managed customer inquiries and provided accurate information to enhance satisfaction.
  • Assisted in resolving issues through effective communication with clients and team members.
  • Executed daily administrative tasks, ensuring timely completion of responsibilities.
  • Developed strong relationships with customers, fostering loyalty and repeat business.
  • Project managed materials exceeding value of $700,000 between multiple customers

Semi Trailer Mechanic

Utility Trailer
07.2022 - 09.2023
  • Conducted routine inspections to identify mechanical issues and ensure compliance with safety standards.
  • Diagnosed and repaired hydraulic, electrical, and air brake systems on semi-trailers.
  • Collaborated with team members to streamline repair processes, enhancing operational efficiency.
  • Maintained accurate records of repairs and parts used for inventory management purposes.

Education

Lebanon High School
Lebanon, TN
05-2022

Skills

  • Sales
  • SAP Knowledge
  • Customer support
  • Quotations
  • Project Management
  • Excel Knowledge
  • Problem-solving
  • Attention to detail
  • Multitasking

Timeline

City Desk Representative

Border States Industries Inc.
09.2023 - Current

Semi Trailer Mechanic

Utility Trailer
07.2022 - 09.2023

Lebanon High School

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Jackson Broadaway