Jackson Dilliard
Franklin
Summary
Friendly, customer-focused team member with a couple years of experience in work environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Inside Worker
Dunkin
Franklin
12.2023 - 05.2025
- Prepared and served beverages following standard recipes and procedures.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with orders, ensuring a positive service experience.
- Operated equipment, including coffee machines and fryers, safely and efficiently.
- Stocked inventory and supplies, monitoring freshness and availability regularly.
- Collaborated with team members to meet customer demands during peak hours.
- Handled cash transactions accurately, adhering to cash handling policies.
- Followed safety protocols to ensure a safe working environment for all staff.
- Responded promptly to customer inquiries about products or services offered by the company.
Inside Worker
Marco's Pizza
Franklin
04.2022 - 04.2023
- Prepared and served beverages following standard recipes and procedures.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with orders, ensuring a positive service experience.
- Stocked inventory and supplies, monitoring freshness and availability regularly.
- Collaborated with team members to meet customer demands during peak hours.
- Handled cash transactions accurately, adhering to cash handling policies.
- Followed safety protocols to ensure a safe working environment for all staff.
- Assisted in the development of new promotional materials for marketing campaigns.
- Responded promptly to customer inquiries about products or services offered by the company.
- Provided support to customers over the phone, email, and in-person.
- Made food products with extreme care and diligence
Education
Independence High School
Thompson Station, TNSkills
- Extremely creative with solutions
- Will do whatever I can to get something done the first time asked
- Very friendly towards fellow coworkers and customers
- Enjoy working with others and being around people in general
Timeline
Inside Worker
Dunkin
12.2023 - 05.2025
Inside Worker
Marco's Pizza
04.2022 - 04.2023
Independence High School