Jackson Smith
Johnson City
Summary
Dynamic and results-driven professional with a background in sales, customer service, and marketing. Adept at assessing customer needs, making informed decisions, and driving growth through strategic communication and analytical thinking. Seeking to leverage my skills and experience into marketing and finance for an industrial leader.
Overview
4
4
years of professional experience
Work History
Client Advisor
Rick Hill Imports
09.2024 - Current
- Facilitated financial deals to improve loan quality for all clients.
- Handled an abundance of currency in forms of cash, lease agreements, and loan payments.
- Maintained a customer service rating of 100/100, ranking as top of my peers.
- Built personal relationships with all clients to ensure future business and company profits.
Sales Representative
Nation Auto Group
02.2024 - Current
- Exceeded sales targets by understanding customer needs and providing tailored solutions month after month
- Processed credit applications and secured approvals through financial partnerships with multiple financial partners
- Maintained comprehensive market knowledge, contributing to competitive positioning
- Educated customers on aftermarket products to enhance vehicle ownership experience
Sales Associate
AutoNation
02.2021 - 04.2022
- Demonstrated vehicle features during test drives, enhancing customer understanding
- Provided informed recommendations by actively listening to customer needs
- Managed inquiries and follow-ups, contributing to a 95% customer service rating
Education
Marketing -
East Tennessee State University
12.2024
Skills
- Analytical Thinking
- Strategic Decision Making
- Customer Relationship Management
- Market Analysis
- Competitive Positioning
- Effective Communication
- Interpersonal Skills
- Team Collaboration
- Independent Work
- Time Management
- Organizational Skills
- Digital Marketing
Timeline
Client Advisor
Rick Hill Imports
09.2024 - Current
Sales Representative
Nation Auto Group
02.2024 - Current
Sales Associate
AutoNation
02.2021 - 04.2022
Marketing -
East Tennessee State University
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