Jaclyn Wright
Morristown,TN
Summary
Dynamic and compassionate professional with a background at the 8th Judicial District Attorney's Office. Adept in legal knowledge and victim advocacy, excelling in providing critical support to crime victims to enhance safety and courtroom understanding. Skilled in interpersonal communication and organizational tasks, significantly improving service referral processes and training methods to contribute to a more supportive environment for vulnerable populations.
Overview
8
8
years of professional experience
Work History
Victim Witness Coordinator
8th Judicial District Attorney's Office
08.2019 - Current
- Provided support and resources to victims and witnesses of crime.
- Conducted intake interviews with victims and witnesses to assess needs.
- Assisted in the development of safety plans for victims and witnesses.
- Maintained contact with victims and witnesses throughout criminal proceedings.
- Facilitated referrals to appropriate service providers, such as mental health services, legal aid organizations, and housing assistance programs.
- Monitored court hearings and provided emotional support during trial testimony.
- Explained court procedures, terminology, and expectations to victims and witnesses.
- Organized victim impact statements for court presentations.
- Attended meetings with prosecutors to discuss cases involving victims and witnesses.
- Participated in training sessions regarding trauma-informed care and crisis intervention techniques for working with vulnerable populations.
- Maintained up-to-date records on all cases handled by the program.
- Coordinated support services for victims and witnesses throughout legal proceedings.
- Assisted in preparing victims for court appearances, ensuring comfort and understanding of procedures.
- Maintained detailed case files, documenting interactions and progress for effective follow-up.
- Reduced stress for victims and witnesses through empathetic listening and providing appropriate assistance.
- Secured restitution for crime victims by diligently monitoring cases through the judicial process.
- Developed comprehensive case files, maintaining accurate records for efficient case management.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Partnered with local organizations to expand access to social and community services.
- Utilized grant writing skills to secure additional program funding.
Pharmacy Technician
The Prescription Shop
08.2017 - 09.2019
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Restocked shelves with new supplies of medications as needed.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Provided education materials about medications to patients upon request.
- Organized work areas so that everything was easily accessible when needed.
- Assisted in training new employees on pharmacy procedures.
Education
Bachelor of Science - Criminal Justice
South College
Knoxville, TN05-2020
Associate of Science -
Southeast Community And Technological College
Middlesboro, KY05-2016
Skills
- Legal knowledge
- Victim advocacy
- Courtroom Procedures
- Confidentiality Practices
- Interpersonal Skills
- Communication
- Organizational Skills
- Teamwork and Collaboration
- Attention to Detail
- Task Prioritization
- Professionalism
- Effective Communication
Timeline
Victim Witness Coordinator
8th Judicial District Attorney's Office
08.2019 - Current
Pharmacy Technician
The Prescription Shop
08.2017 - 09.2019
Bachelor of Science - Criminal Justice
South College
Associate of Science -
Southeast Community And Technological College
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