Jacob Bensema
MURFREESBORO
Summary
Culinary professional with comprehensive experience in high-pressure kitchen environments, driving quality and efficiency. Known for exceptional culinary skills and ability to innovate while maintaining consistency. Reliable team collaborator with focus on achieving culinary excellence and adapting to evolving needs.
Overview
14
14
years of professional experience
Work History
Sous Chef
Smiley Brothers Specialty Foods
08.2019 - 06.2024
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Planned and directed high-volume food preparation in fast-paced environment.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Improved efficiency in kitchen, organizing workflow to ensure timely preparation and delivery of dishes.
- Led kitchen team during high-volume service times, ensuring seamless operation and guest satisfaction.
- Coordinated with front-of-house staff to ensure cohesive dining experience, addressing any customer concerns with prompt and effective solutions.
- Oversaw production and preparation of all butchery and housemade items.
- Conducted routine yield studies for steaks, ground beef, chicken, pork etc.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
Bakery Training Specialist
Panera Bread
07.2015 - 08.2019
- Trained and mentored numerous personnel hired to fulfill various roles.
- Conducted orientation sessions to assess skill levels and areas of strength and weakness.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Established and maintained quality control standards.
- Operated and maintained bakery equipment, including ovens and mixers.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Maintained cleanliness and organization in baking area, meeting health and safety standards.
Shift Leader
Subway
07.2010 - 07.2015
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate.
Education
Troy University
Troy, ALHigh School Diploma -
Carroll High School
Ozark, AL05-2012
Skills
- Kitchen leadership
- Food safety
- Inventory management
- Kitchen organization
- Food preparation supervision
- Hiring, training, and development
- Knife skills
- Butchery skills
- Bread baking
- Attention to detail
- Recipe development
Timeline
Sous Chef
Smiley Brothers Specialty Foods
08.2019 - 06.2024
Bakery Training Specialist
Panera Bread
07.2015 - 08.2019
Shift Leader
Subway
07.2010 - 07.2015
Troy University
High School Diploma -
Carroll High School
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