Jacob Coburn
MEMPHIS
Summary
Results-driven professional with extensive experience in retail management. Skilled in communication and problem-solving, with a focus on team development and performance improvement. Committed to delivering exceptional service and optimizing inventory management for increased efficiency.
Overview
9
9
years of professional experience
Work History
Store Manager
Perkins Family Restaurant
Memphis, TN
05.2022 - 08.2024
- Oversaw daily operations, ensuring exceptional customer service and efficient workflow.
- Developed staff training programs to enhance team performance and improve service standards.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends and adjust menu offerings accordingly.
- Conducted regular performance evaluations, providing constructive feedback and setting development goals for staff.
Department Manager
Kroger's Supermarket
Memphis, TN
05.2018 - 07.2020
- Oversaw daily operations, ensuring efficient inventory management and optimal stock levels.
- Trained and mentored team members on customer service standards and operational procedures.
- Implemented process improvements that enhanced workflow efficiency and reduced operational costs.
- Coordinated scheduling to maximize workforce productivity during peak shopping hours.
Merchandising Fulfillment
Macys Department Store
Memphis, TN
01.2016 - 04.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Science - Business Administration And Management
Colorado Technical University
Colorado Springs, CO05-2024
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Retail inventory management
- Goals and performance
- Team building and leadership
- Supply ordering
- Store displays
Timeline
Store Manager
Perkins Family Restaurant
05.2022 - 08.2024
Department Manager
Kroger's Supermarket
05.2018 - 07.2020
Merchandising Fulfillment
Macys Department Store
01.2016 - 04.2018
Bachelor of Science - Business Administration And Management
Colorado Technical University