Jacob Deerman
Murfreesboro
Summary
Sales associate with a proven track record in revenue generation through tailored customer interactions and in-depth product expertise. Successfully implemented inventory management strategies and conducted staff training, resulting in enhanced performance during both peak and off-peak periods.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cable Technician
Solotech
Nashville
10.2024 - Current
- Redesigned cable department layout to optimize workflow and improve operational efficiency.
- Wrote and refined SOPs for return processes and daily operations to standardize procedures.
- Diagnosed and repaired cable signal issues using specialized testing equipment.
- Trained new technicians on installation techniques and company procedures.
- Managed inventory of tools and materials required for daily operations.
- Replaced defective parts or components within a cable system when necessary.
- Collaborated with technical team to share information and strengthen relationships with clients and coworkers.
Sales Associate
Home Depot
Murfreesboro
10.2019 - 10.2024
- Guided customers in locating products, addressing inquiries and providing tailored product recommendations.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used technology resources to assist customers in locating and selecting items.
- Supported teammates with sales-processing tasks, contributing to achievement of daily sales goals.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Trained new team members on cash register operation, stock procedures and customer service best practices.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed and maintained time and attendance forms and inventory lists.
- Oversaw design, construction and upkeep of recreation facilities and areas.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
Sales Associate
Dunham’s sports
Scottsboro
08.2016 - 07.2018
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Guided customers in finding products, resolving inquiries, and providing tailored product advice.
- Designed and implemented merchandise displays with signage to enhance visibility and stimulate sales of overstock items.
- Collaborated with teammates on sales-processing tasks to consistently achieve daily sales targets.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- I was a department head for the gun/ hunting department
Education
High School Diploma -
Scottsboro High School
Scottsboro, AL04-2016
Skills
- Business development and sales
- Contract preparation
- Work order management
- Equipment calibration and inspection
- Contents verification
- Client account management
- Retail merchandising
- Cable arrangements and layouts
- Customer relations
- Electrical troubleshooting
Certification
- Osah 10
- Forklift certified
Timeline
Cable Technician
Solotech
10.2024 - Current
Sales Associate
Home Depot
10.2019 - 10.2024
Sales Associate
Dunham’s sports
08.2016 - 07.2018
High School Diploma -
Scottsboro High School