JACOB HOPPER
Cordova
Summary
Dynamic Systems Specialist with a proven track record at SI Buildings, excelling in system migration and technical troubleshooting. Adept at project coordination and fostering teamwork, I effectively enhance system performance and user satisfaction. My strong analytical skills and adaptability drive successful installations and proactive problem resolution in high-pressure environments.
Overview
14
14
years of professional experience
Work History
Systems Specialist
SI Buildings
Memphis
06.2022 - Current
- Assisted in the migration of legacy systems to modern platforms effectively.
- Monitored system performance and identified potential issues for proactive resolution.
- Performed hardware and software installations, upgrades, repairs, and maintenance of computer systems.
- Provided technical assistance to system users by responding to inquiries, troubleshooting problems, and resolving issues.
- Participated in planning meetings for upcoming projects involving operating systems.
- Provided end-user training on the use of applications and operating systems.
- Installed control systems in various commercial and industrial settings.
- Coordinated with project managers to meet installation deadlines effectively.
- Assisted in preparing project documentation such as material lists, wiring diagrams and instructions for use of the system upon completion of the installation.
- Tested completed installations for proper operation, safety, and conformance to code requirements.
- Supervised project contractors in installation and wiring of control systems to monitor accuracy and completeness.
Boiler Service Technician
Power Equipment Company
Memphis
03.2021 - Current
- Perform annual inspections, including safety device testing and setting of combustion
- Installation/commission of new or upgraded control systems
- Trouble shoot boiler issues to insure continued boiler operations
Senior Power Plant Operator
The University of Tennessee Health Science Center
Memphis
07.2017 - 03.2021
- Operate functions of the central energy facility to maintain steam and chilled water services
- Monitor and maintain functions of the control room by use of various JCI/Siemens BMS systems
- Operate/maintain high pressure boilers
Shift Supervisor
Bioenergy Development Group
Memphis
07.2014 - 07.2017
- Operate functions of the control room to insure product is in spec at every step of the process, including adjusting chemical flow rates to maximize reaction, adjust steam flow rates as necessary to achieve required temperatures, monitoring tank levels, and troubleshooting issues relating to pumps/vacuum
- Operate field valves and pumps to transfer chemicals as needed in each stage of the process
- Start up, run, and shutdown biodiesel bleaching plant
- Manage staff activities to maximize production
- Drafted standard operating procedures for each production related task
- Periodically monitor high pressure steam boiler/ cooling tower/ chiller package
- Load/unload chemicals/biodiesel
- Periodically order process chemicals
- Basic safety training including HAZCOM, fire safety, and PPE
Packaging Machine Operator
Brims Snack Foods
Bartlett
03.2013 - 06.2014
- Operate two vertical-form-fill-seal packaging machines
- Retrieve boxes, film, and other supplies to produce efficiently
- Trouble-shoot machines when errors occur
Sanitation Operator
Brims Snack Foods
Bartlett
09.2013 - 03.2014
- Clean and sanitize production rooms after running allergens
- Chemical safety training involving the use of bleach, industrial grade soap, and the alkaline hypochlorite
- Maintain a high level of cleanliness throughout both the production and warehouse areas of the plant
Fitness Counselor
French Riviera Spa
Memphis
11.2012 - 09.2013
- Assist members in setting and achieving fitness goals
- Actively maintain and create new sales relationships
- Respond to and follow up sales enquiries by telephone and personal visits
- Promote increased membership activity through customer interaction
- Close the gym at night and make nightly deposit, as well as complete paperwork
- Manage, train, and support of entry-level Customer Service Representatives
- Assure quality member service and customer care
Education
n/a -
The University of Memphis
Memphis06.2007
High School Diploma -
Millington
Millington05.2006
Skills
- Critical thinking and problem solving
- Problem Solving
- Communication
- Leadership Skills
- Effective Time Management
- Teamwork
- Ability to Work in a Team
- Fast Learner
- Computer Skills
- Adaptability
- Ability to Work Under Pressure
- Communication Skills
- Customer Service
- Control systems installation
- Technical troubleshooting
- Hardware installation
- System migration
- Energy management
- Project coordination
- Problem-solving
- Analytical skills
References
- Jim Rainey, Siemens, 901-319-0165
- Kenny Motes, Power Equipment Company, kmotes@powereq.com, 731-612-8794
- Patrick Loggins, University of Tennessee Health Science Center, 901-262-7727
- Ryan Helsel, Ardaugh, 901-361-0450
Timeline
Systems Specialist
SI Buildings
06.2022 - Current
Boiler Service Technician
Power Equipment Company
03.2021 - Current
Senior Power Plant Operator
The University of Tennessee Health Science Center
07.2017 - 03.2021
Shift Supervisor
Bioenergy Development Group
07.2014 - 07.2017
Sanitation Operator
Brims Snack Foods
09.2013 - 03.2014
Packaging Machine Operator
Brims Snack Foods
03.2013 - 06.2014
Fitness Counselor
French Riviera Spa
11.2012 - 09.2013
n/a -
The University of Memphis
High School Diploma -
Millington