Jacob Rambo
Jonesborough,TN
Overview
6
6
years of professional experience
Work History
Assistant Branch Manager - Sales Manager Trainee
Republic Finance
02.2025 - Current
- Work directly with customers to understand their financial needs and recommend loan options that help them reach their goals.
- Guide customers through the loan process from application to closing, while also providing support with credit improvement and payment solutions.
- Assist the Branch Manager with daily operations, including training new team members, supporting sales goals, and helping the branch run smoothly.
- Review loan applications, assess risk, make credit decisions, and handle insurance claims when needed.
- Build strong relationships in the community by reaching out to potential and existing customers to generate new business.
- Contribute to a positive branch culture by promoting teamwork and customer-first service while preparing for future management opportunities.
Sales Associate / Head Cashier
Lowes Home Improvment
05.2019 - 02.2025
- Sales Associate
- Welcomed customers with a positive attitude, answered questions, and made sure they had a smooth shopping experience.
- Helped customers find products, explained options, and guided them through checkout when needed.
- Kept shelves stocked and organized by replenishing items and filling empty spaces.
- Handled customer orders and deliveries carefully to make sure everything arrived on time and as expected.
- Learned and worked in different departments so I could jump in wherever customers or coworkers needed help.
- Prepared products to customer requests, like mixing paint, cutting wood and drywall, or threading pipe.
- Took on extra tasks around the store to keep things running efficiently and customers satisfied.
- Head Cashier
- Delivered friendly, knowledgeable customer service by greeting shoppers, answering questions, and guiding them through purchases and projects.
- Supported front-end operations by training and coaching cashiers, opening registers as needed, and ensuring smooth, efficient checkout.
- Processed sales transactions, returns, and refunds while maintaining accuracy with cash handling and register operations.
- Assisted customers with special orders, price matching, and merchandise returns to provide fair and timely solutions.
- Helped maintain a safe and organized store by monitoring entrances/exits, supporting loss prevention efforts, and keeping work areas clean and well-stocked.
- Cross-trained on store equipment and systems to handle tasks like mixing paint, cutting keys or wood, and entering customer orders.
Graduate Assistant Volleyball Coach
Tusculum University
08.2023 - 05.2024
- Helped plan and run practices alongside the head coach
- Taught players technical skills and on-court strategies
- Supported athletes with academic progress and personal development
- Assisted with recruiting prospective student-athletes
- Prepared the team for practices and game days
- Reviewed and broke down film to scout opponents and improve performance
- Represented the program at events and through public relations efforts
- Contributed to fundraising and alumni engagement activities
- Organized team involvement in community outreach
- Took on additional responsibilities as directed by head coach or athletic director
Product Marketing Intern
Meco Corporation
08.2022 - 05.2023
- Meco Corporation is a United States manufacturing company that is comprised of two business units such as producing and marketing residential charcoal and electric outdoor grills and smokers and producing folding furniture. Our team of interns that was led by Dr. Tim Carter, conducted a marketing research project for Meco Corporation's Americana grills and worked with Whitney Winter (President of Meco) and Bob Hebner (Director Sales and Marketing of Meco) The research topics consisted of collegiate licensing, channel distribution, social/SEO/digital footprint, sales and branding for Americana grills. Our team of interns had weekly meeting at Meco Corporation's headquarters.
Resident Assistant (RA)
Tusculum University
01.2021 - 05.2023
- Built community by planning events and activities to help students connect and adjust to campus life
- Enforced residence hall and university policies while serving as a positive role model for peers
- Supported residents by listening to concerns, providing resources, and sharing issues with leadership when needed
- Assisted with administrative duties such as hall openings/closings, bulletin boards, paperwork, and work orders
- Served on scheduled duty shifts by walking halls, covering desk operations, and responding to student needs
- Collaborated with staff through weekly meetings, one-on-one check-ins, and training workshops
- Maintained strong academic standing while balancing leadership and support responsibilities
- Drew on prior residence life and peer leadership experience to serve students effectively
- Upheld positive conduct and modeled professionalism for residents and peers
- Developed leadership skills by coordinating activities, resolving issues, and fostering community engagement
Education
MBA - Masters in Business Administration
Tusculum University
Greeneville, TN12-2024
Bachelor of Science - Marketing
Tusculum University
Greeneville, TN05-2023
Timeline
Assistant Branch Manager - Sales Manager Trainee
Republic Finance
02.2025 - Current
Graduate Assistant Volleyball Coach
Tusculum University
08.2023 - 05.2024
Product Marketing Intern
Meco Corporation
08.2022 - 05.2023
Resident Assistant (RA)
Tusculum University
01.2021 - 05.2023
Sales Associate / Head Cashier
Lowes Home Improvment
05.2019 - 02.2025
MBA - Masters in Business Administration
Tusculum University
Bachelor of Science - Marketing
Tusculum University