Jacob Ross

• Monitored animal welfare, ensuring compliance with safety regulations and humane treatment standards.
• Collaborated with veterinary staff to assess animal health and behavior for appropriate care.
• Conducted inspections of Homes and Animal living spaces, identifying City and State Violations and recommending corrective actions to enhance safety of Animals and of the Public.
• Trained new team members on Animal Control procedures and emergency response techniques for animal protection.
• With the Assistance of CPD I helped bring to justice Animal Cruelty Cases.
• Collaborated with local law enforcement agencies during investigations and emergencies, fostering positive working relationships.

Managed nighttime park environment, facilitating guest support and resolving any issues that arose.

• Coordinated and addressed maintenance requests, enhancing functionality and comfort in residential and campus settings.

• Enhanced customer satisfaction by providing engaging and informative zip line tours.
• Ensured safety for all guests by conducting thorough equipment inspections before each tour.
• Increased repeat business by fostering positive relationships with customers during tours.
• Maintained a clean and organized work environment, promoting a professional atmosphere for guests.
• Assisted in marketing efforts, leading to increased bookings and revenue growth.
• Provided exceptional customer service, addressing any concerns or questions promptly and professionally.
• Contributed to team success by assisting with training new guides on company policies and procedures.
• Reduced wait times between tours by efficiently transitioning groups through the course.

• Worked on and improved my photography since working for a magazine. Currently shoot my own personal Nature and Wildlife photography on top of Concert Photography for the local Amphitheater.

• Collaborated with other cooks for seamless teamwork, ensuring timely and accurate order fulfillment.
• Reduced food waste through careful inventory management, storage, and rotation practices.
• Assisted in menu development by suggesting innovative recipes based on seasonal ingredients and market trends.
• Maintained a safe working environment by following food safety guidelines and proper equipment usage.

• Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
• Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.

• Performed assistant maintenance duties. Helped paint walls pressure wash floors. Helped with the day to day tasks.

• Assisted guests in their shopping habits, as well as helped bag and carry groceries out to the cars for guests.
• Gained my foundation for customer service with this job.