Jacob Webb
Knoxville
Summary
Dedicated server with exceptional customer service and cash handling skills. Known for maintaining cleanliness standards while ensuring guest satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Server
Altrudas
11.2024 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in maintaining cleanliness and organization of dining and service areas.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Adapted quickly to changing restaurant environments and guest needs during peak hours.
- Managed multiple tables efficiently while prioritizing guest satisfaction at all times.
Salesperson
Sepulveda Signature Renovations
01.2024 - 06.2025
- Developed strong customer relationships to enhance sales effectiveness.
- Conducted product demonstrations to educate clients about renovation options.
- Collaborated with project managers to ensure alignment on client specifications.
- Generated leads through effective networking and relationship-building with clients.
- Conducted detailed roof inspections to assess damage and recommend appropriate solutions.
2nd Assistant Manager
Zumiez
11.2023 - 01.2024
- Assisted in managing daily operations and achieving sales goals through effective team collaboration.
- Trained and mentored new staff on company policies, customer service techniques, and inventory management systems.
- Developed visual merchandising strategies to enhance product presentation and drive customer engagement.
- Monitored inventory levels and coordinated restocking efforts to maintain optimal product availability.
- Implemented loss prevention techniques, reducing shrinkage through staff training and vigilance.
- Cultivated a positive store environment by addressing customer concerns promptly and effectively resolving issues.
Car Detailer
Honda
01.2022 - 01.2024
- Performed thorough interior and exterior cleaning of vehicles to enhance visual appeal.
- Utilized advanced detailing tools and products to ensure high-quality finishes on all vehicles.
- Conducted inspections of completed work to guarantee adherence to Honda's quality standards.
- Collaborated with team members to streamline detailing processes, improving overall efficiency.
- Maintained organized workspaces and equipment, promoting safety and compliance with industry regulations.
- Assisted in training new staff on best practices for vehicle care and detailing techniques.
Host
Corner 16
01.2022 - 02.2023
- Greeted and seated guests, ensuring optimal dining experiences.
- Managed reservation system, optimizing table turnover and guest flow.
- Coordinated with kitchen and service staff to enhance communication efficiency.
- Trained new hosts on operational procedures and customer service standards.
- Oversaw daily host activities, maintaining high standards of service quality.
Education
High School Diploma -
Pennfoster
Knoxville, TN05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Cleanliness standards
- Food running
Timeline
Server
Altrudas
11.2024 - Current
Salesperson
Sepulveda Signature Renovations
01.2024 - 06.2025
2nd Assistant Manager
Zumiez
11.2023 - 01.2024
Car Detailer
Honda
01.2022 - 01.2024
Host
Corner 16
01.2022 - 02.2023
High School Diploma -
Pennfoster