Jacob E. Coe
Nashville
Summary
Highly motivated individual seeking full-time employment in an environment where I can demonstrate my strong interpersonal skills, keen focus on customer service, prior workforce experiences, and competitive spirit.
Overview
3
3
years of professional experience
Work History
Solutions Engineer
Dell Technologies
02.2024 - Current
- Provide datacenter infrastructure solutions to state/government entities.
- Providing exceptional customer service to 360+ different customer accounts.
- Collaborating in a team environment with colleagues nationwide.
- Responsible for carrying and over attaining quarterly quotas exceeding $4 million annually.
Server
Buffalo Wild Wings
08.2021 - 05.2022
- Provided a wide variety of drinks and Buffalo Wild Wings classic entrees to customers at their request.
- Delivered exceptional service to customers and recurring regular customers.
- Responsible for recommending and being knowledgeable on 65+ alcoholic beverages.
Server
Longhorn Steakhouse
05.2021 - 08.2021
- Provided welcoming customer service to a variety of tourists visiting Cedar Point, Lake Erie, Kalahari.
- Responsible for understanding and providing recommendations on all Longhorn Steak cuts.
- The ability to be able to upsell on steakhouse signature sides/add-ons/deserts.
Education
Bachelor of Science - Information Systems
Bowling Green State University
04.2022
Skills
- Written and verbal communication
- Problem-solving
- Goal-oriented
- Grit
- Fast learner
- Collaborating
Timeline
Solutions Engineer
Dell Technologies
02.2024 - Current
Server
Buffalo Wild Wings
08.2021 - 05.2022
Server
Longhorn Steakhouse
05.2021 - 08.2021
Bachelor of Science - Information Systems
Bowling Green State University
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