JACOBIA MAYS
CHATTANOOGA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
26
26
years of professional experience
1
1
Certification
Work History
SSO Dispatcher
Hamilton County Department of Education
Chattanooga, TN
08.2025 - Current
- Enhanced school safety by implementing and monitoring security protocols.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
- Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
- Maintained high levels of confidentiality and discretion with sensitive information.
Team Leader
Chattanooga Cowboys
Chattanooga, TN
08.2022 - Current
- Delegated tasks to team members according to project requirements and strengths.
- Established team goals, objectives and strategies for successful project completion.
- Encouraged open dialogue among all parents by creating a safe space for ideas exchange.
School Bus Driver
First Student
Chattanooga, TN
07.2019 - 07.2025
- Maintained route and schedule while responding to changes in traffic or unforeseen delays.
- Conducted pre-trip and post-trip inspections of school bus to verify safety and functionality.
- Complied with traffic regulations to operate vehicles in safe and courteous manner.
- Followed safety rules for students boarding and exiting buses or crossing streets.
- Collaborated with management personnel to ensure that all state laws, regulations, policies and procedures were followed by all staff members.
- Instructed drivers on the proper use of transportation equipment such as wheelchair lifts and child restraint systems.
School Bus Driver
First Student
Chattanooga, TN
10.2017 - 06.2019
- Transport students to and from school daily.
- Maintained route and schedule while responding to changes in traffic or unforeseen delays.
- Conducted pre-trip and post-trip inspections of school bus to verify safety and functionality.
- Monitored students' safety and well-being while on the bus.
Service Technician
Mckee Foods Corp
Collegedale, TN
03.2015 - 12.2017
- Maintain the cleanliness of the facility on a daily bases.
- Identified parts needed for repairs and ordered them as needed.
School Bus Driver
Durham School Services
Chattanooga, TN
07.2006 - 03.2015
- Refueled assigned bus and regularly checked oil and water levels to maintain bus in operating condition.
- Complied with traffic rules and regulations to operate vehicles in safe, legal manner.
- Picked up and dropped off riders at specific locations following strict time schedules.
- Displayed patience and understanding when dealing with difficult customers or situations.
Correction Officer
Corrections Corp of America
Nashville, TN
01.2014 - 08.2014
- Developed expertise in conducting security searches and pat-downs to ensure safety of inmates and staff.
- Assessed inmate behavior, monitored activities, and enforced disciplinary rules.
- Facilitated constructive conversations between inmates and their families during visits.
Correction Officer
Corrections Corp of America
Chattanooga, TN
08.2000 - 06.2006
- Implemented appropriate measures in response to emergency situations such as medical emergencies or disturbances among inmates.
- Utilized problem solving skills to resolve conflicts between inmates or staff members.
- Investigated incidents involving violence or contraband violations within the prison system.
Creeler
Shawl Industries
Dalton, GA
03.2000 - 07.2000
- Hang and splice yarn to run through the machine to create carpet.
- Strong attention to detail when setting up, adjusting and monitoring creelers.
- Experienced in following safety protocols while operating equipment or handling materials.
- Excellent communication skills for working collaboratively with team members.
Education
Technical or Vocational School - Nursing
Chattanooga State
ChattanoogaSkills
- Developing Training Materials
- Classroom Instruction
- Managing Safety
- Driver Support
- Backing Procedures
- DOT Rules
- Passenger Interaction
Certification
CDL Class B, TDOT, 2025-10-01
Personal Information
- Title: School Bus Driver/ Safety Trainer
- Driving License: CDL Class B
Community Service
Team Leader, Chattanooga Cowboys, Chattanooga, TN, 2022-08-01, Present, Delegated tasks to team members according to project requirements and strengths., Established team goals, objectives and strategies for successful project completion., Encouraged open dialogue among all parents by creating a safe space for ideas exchange.
Timeline
SSO Dispatcher
Hamilton County Department of Education
08.2025 - Current
Team Leader
Chattanooga Cowboys
08.2022 - Current
School Bus Driver
First Student
07.2019 - 07.2025
School Bus Driver
First Student
10.2017 - 06.2019
Service Technician
Mckee Foods Corp
03.2015 - 12.2017
Correction Officer
Corrections Corp of America
01.2014 - 08.2014
School Bus Driver
Durham School Services
07.2006 - 03.2015
Correction Officer
Corrections Corp of America
08.2000 - 06.2006
Creeler
Shawl Industries
03.2000 - 07.2000
Technical or Vocational School - Nursing
Chattanooga State