Dynamic professional with a proven track record at Aetna, excelling in customer service and data entry. Adept at issue resolution and process improvement, I effectively communicated complex information while enhancing client satisfaction. My quality assurance expertise ensures meticulous attention to detail, driving successful outcomes in every project. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.