Jacqueline Drinnon
Russellville
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
17
17
years of professional experience
9
9
years of post-secondary education
Work History
Server/Bartender Trainer
Applebee's
Morristown
10.2020 - Current
- Delivered exceptional customer service in high-volume dining environment, enhancing guest satisfaction.
- Coordinated with team members to maintain efficient operations during peak shifts, ensuring timely service.
- Processed customer orders accurately and efficiently using point-of-sale system, contributing to streamlined service.
Property Manager
Hallmark
Cocke county
09.2009 - 04.2015
- Oversaw lease agreements, ensuring compliance with local regulations and policies to mitigate legal risks.
- Managed tenant relations by addressing concerns and resolving disputes, fostering positive community atmosphere.
- Coordinated property maintenance schedules, ensuring timely completion of repairs to enhance tenant satisfaction.
Education
Associate of Applied Science - Medical Technology
University of Tennessee
Knoxville, TN 05.2009 - 05.2012
Associate of Applied Science - Law Enforcement Criminal Justice
Walters State Community College
Morristown, TN 01.2005 - 05.2006
Associate of Science - Education
Walters State Community College
Morristown, TN 01.1995 - 05.1999
Cherokee High School
Rogersville, TNSkills
- Customer service
- Order accuracy
- Point-of-sale systems
- Staff training
- Phlebotomy
- Medical terminology
- Medical coding
- Laboratory Inputting
- Beverage management
Medical field background
- Medical billing
- Refilling claims with corrected EOBs
- Collections
- Posting payments
References
References available upon request.
Timeline
Server/Bartender Trainer
Applebee's
10.2020 - Current
Property Manager
Hallmark
09.2009 - 04.2015
Associate of Applied Science - Medical Technology
University of Tennessee
05.2009 - 05.2012
Associate of Applied Science - Law Enforcement Criminal Justice
Walters State Community College
01.2005 - 05.2006
Associate of Science - Education
Walters State Community College
01.1995 - 05.1999
Cherokee High School