Jacqueline Hendrix
Waverly
Summary
Dedicated Medical Technologist with advanced experience in phlebotomy, patient care and laboratory operations. Committed to fostering a culture of quality and compliance within the laboratory.
Overview
32
32
years of professional experience
Work History
Medical Technologist Generalist
Maury Regional Medical Center
Hohenwald, TN
04.2000 - Current
- Collect blood samples from pediatric to geriatric patients. Orders and maintains inventory of phlebotomy collection supplies, and other laboratory supplies.
- Process all necessary paperwork in the LIS(Cerner) for Laboratory testing.
- Perform POC testing using the following analyzers: Abbot ID Now, Cobas Liat, BD Veritor, Clinitek Status+, HemoCue Hb 801, Accu-Chek Inform II, and LeadCare II. Other POC testing performed using specific kit tests. Testing includes the following: Covid, Flu A/B, Strep A, RSV, UA, Urine Microalbumin, Hgb, Lead, UDS, GLU, Occult Blood, and Urine HCG.
- Maintain laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
- Follow safety protocols and precautions for safe and hazard-free work environment.
- Train and mentor junior staff, including newly hired, on laboratory procedures, promoting best practices in testing techniques.
- Assist Laboratory Manager in orientation, six month, and annual competencies of all laboratory staff including lab manager, acts as Technical Consultant for laboratory.
- Certified in DOT UDS collections and Breath Alcohol testing. Recertification obtained in December 2025. Perform Non DOT and DOT UDS collections and Breath Alcohol testing as needed for pre-employment, post accident, reasonable suspension, etc.
- Maintain a clean and orderly workspace and perform routine cleaning tasks as required.
- Ensure adherence to regulatory guidelines, maintain high standards of quality assurance in all testing processes.
- Participate in continuing education programs to stay current with industry advancements and maintain professional certification requirements.
- Note : Prior to late 2020, stat and routine laboratory testing was performed in house and not sent to a reference laboratory. Chemistry, Coagulation, Hematology, and some basic serology, plus most of the above mentioned POC testing, was performed in house daily.
Medical Technologist Generalist
Baptist Regional Laboratory
Memphis, TN
04.1994 - 04.1999
- Toxicology/Special Chemistry Lab
- Performed testing for Therapeutic Drug Monitoring, 24 hour urine collections, and Chain of Custody UDS screening plus confirmation on positives via TLC and GC/MS. Also performed trace element and metal testing via ICP-MS.
- Operated and maintained laboratory equipment, ensuring compliance with safety protocols.
- Prepared specimens for analysis, adhering to proper protocols for optimal testing accuracy.
- Trained and mentored junior staff on laboratory procedures and quality control standards.
- Performed pipette checks as needed or required per laboratory guidelines.
- Sent and received laboratory samples via underground tube system from main hospital/emergency department.
- Maintained a clean and orderly workspace and performed routine cleaning tasks as required.
- Ensured compliance with regulatory requirements by following established guidelines and participating in regular audits.
- Participated in continuing education programs to stay current with industry advancements and maintain professional certification requirements.
Education
No Degree - Biology/Chemistry/Medical Technology
The University of Tennessee At Martin
Martin, TNBachelor of Science - Medical Technology
The University of Tennessee Health Science Center
Memphis, TN05-1994
High School Diploma -
Waverly Central High School
Waverly, TN05-1988
Skills
- Specimen collection
- Adaptability and flexibility
- Teamwork
- Task prioritization
Timeline
Medical Technologist Generalist
Maury Regional Medical Center
04.2000 - Current
Medical Technologist Generalist
Baptist Regional Laboratory
04.1994 - 04.1999
No Degree - Biology/Chemistry/Medical Technology
The University of Tennessee At Martin
Bachelor of Science - Medical Technology
The University of Tennessee Health Science Center
High School Diploma -
Waverly Central High School