Jacqueline Hendrix
Waverly
Summary
Dedicated Medical Technologist with advanced experience in phlebotomy, patient care and laboratory operations. Committed to fostering a culture of quality and compliance within the laboratory.
Overview
32
32
years of professional experience
Work History
Medical Technologist Generalist
Maury Regional Medical Center
2000.04 - Current
- Collect blood samples from pediatric to geriatric patients. Orders and maintains inventory of phlebotomy collection supplies, and other laboratory supplies.
- Process all necessary paperwork in the LIS(Cerner) for Laboratory testing.
- Perform POC testing using the following analyzers: Abbot ID Now, Cobas Liat, BD Veritor, Clinitek Status+, HemoCue Hb 801, Accu-Chek Inform II, and LeadCare II. Other POC testing performed using specific kit tests. Testing includes the following: Covid, Flu A/B, Strep A, RSV, UA, Urine Microalbumin, Hgb, Lead, UDS, GLU, Occult Blood, and Urine HCG.
- Maintain laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
- Follow safety protocols and precautions for safe and hazard-free work environment.
- Train and mentor junior staff, including newly hired, on laboratory procedures, promoting best practices in testing techniques.
- Assist Laboratory Manager in orientation, six month, and annual competencies of all laboratory staff including lab manager, acts as Technical Consultant for laboratory.
- Certified in DOT UDS collections and Breath Alcohol testing. Recertification obtained in December 2025. Perform Non DOT and DOT UDS collections and Breath Alcohol testing as needed for pre-employment, post accident, reasonable suspension, etc.
- Maintain a clean and orderly workspace and perform routine cleaning tasks as required.
- Ensure adherence to regulatory guidelines, maintain high standards of quality assurance in all testing processes.
- Participate in continuing education programs to stay current with industry advancements and maintain professional certification requirements.
- Note : Prior to late 2020, stat and routine laboratory testing was performed in house and not sent to a reference laboratory. Chemistry, Coagulation, Hematology, and some basic serology, plus most of the above mentioned POC testing, was performed in house daily.
Medical Technologist Generalist
Baptist Regional Laboratory
1994.04 - 1999.04
- Toxicology/Special Chemistry Lab
- Performed testing for Therapeutic Drug Monitoring, 24 hour urine collections, and Chain of Custody UDS screening plus confirmation on positives via TLC and GC/MS. Also performed trace element and metal testing via ICP-MS.
- Operated and maintained laboratory equipment, ensuring compliance with safety protocols.
- Prepared specimens for analysis, adhering to proper protocols for optimal testing accuracy.
- Trained and mentored junior staff on laboratory procedures and quality control standards.
- Performed pipette checks as needed or required per laboratory guidelines.
- Sent and received laboratory samples via underground tube system from main hospital/emergency department.
- Maintained a clean and orderly workspace and performed routine cleaning tasks as required.
- Ensured compliance with regulatory requirements by following established guidelines and participating in regular audits.
- Participated in continuing education programs to stay current with industry advancements and maintain professional certification requirements.
Education
No Degree - Biology/Chemistry/Medical Technology
The University of Tennessee At Martin
Martin, TNBachelor of Science - Medical Technology
The University of Tennessee Health Science Center
Memphis, TN1994-05
High School Diploma -
Waverly Central High School
Waverly, TN1988-05
Skills
- Specimen collection
- Adaptability and flexibility
- Teamwork
- Task prioritization
Timeline
Medical Technologist Generalist
Maury Regional Medical Center
2000.04 - Current
Medical Technologist Generalist
Baptist Regional Laboratory
1994.04 - 1999.04
No Degree - Biology/Chemistry/Medical Technology
The University of Tennessee At Martin
Bachelor of Science - Medical Technology
The University of Tennessee Health Science Center
High School Diploma -
Waverly Central High School