Jacquelyn Seuser
Franklin
Summary
Dynamic professional with a proven track record at Heritage Medical Associates, excelling in team leadership and patient care excellence. Skilled in managing electronic health records and fostering empathetic support, I successfully facilitated community engagement initiatives while ensuring seamless operations in clinical settings. Committed to promoting healthy vision and enhancing patient experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Engagement and Belonging Site Leader
Heritage Medical Associates
Brentwood
09.2024 - Current
- Facilitated a diaper and clothing drive for the Nashville Rescue Mission at two different Heritage Medical locations.
- Communicated with E&B organizers and the site manager to ensure smooth operations for donation drop-off and pickup.
Ophthalmic Medical Technician
Heritage Medical Associates
Nashville
09.2022 - Current
- Manages inventory of clinical supplies, placing orders before depletion to avoid disruptions.
- Coordinates with external laboratories and vendors for eyewear and contact lens orders.
- Utilizes specialized computer software programs for recording data entry into the Electronic Health Records system accurately
- Responds to patient inquiries, offering empathetic support and accurate information.
- Screens patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation, and confrontational visual fields.
- Promotes healthy vision by counseling and educating patients.
- Leads and instructs patients on proper contact lens care, insertion, and removal.
- Facilitates patient referrals to other healthcare professionals as needed.
- Evaluates prescriptions along with clients' work and personal visual requirements.
Education
Bachelor of Arts - Biology
University of Mississippi
University, MS05-2021
Associate of Arts - Pre-Medicine
Holmes Community College
Ridgeland, MS05-2019
Skills
- Team leadership
- Empathetic support
- Time management
- Electronic health records
- Communication skills
- Team collaboration
- Problem solving
- Patient care excellence
- Interpersonal communication
- Critical thinking
- Microsoft Word proficiency
Certification
- BLS certified
- COA
References
References available upon request.
Timeline
Engagement and Belonging Site Leader
Heritage Medical Associates
09.2024 - Current
Ophthalmic Medical Technician
Heritage Medical Associates
09.2022 - Current
Bachelor of Arts - Biology
University of Mississippi
Associate of Arts - Pre-Medicine
Holmes Community College
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