Jacqui Herndon
Somerville
Overview
22
22
years of professional experience
Work History
Traveling Certified Surgical Technologist
Triage Staffing Inc.
Memphis
09.2013 - Current
- Collaborated with surgeons and nurses to streamline workflow and enhance surgical efficiency.
- Maintained sterile environments and organized instruments to support seamless surgical procedures.
- Managed inventory of surgical supplies, ensuring optimal availability and adherence to storage protocols.
- Educated new staff on sterile techniques and proper instrument handling procedures.
Alarm Coordinator
AutoZone Store Support Center
Memphis
10.2011 - 08.2013
- Dispatched and processed alarm signals accurately to uphold security protocols.
- Maintained and updated alarm codes, ensuring compliance and operational consistency across all locations.
- Resolved customer complaints promptly, enhancing customer satisfaction and loyalty.
Administrative Assistant
MSOFT Security
Memphis
04.2005 - 10.2011
- Coordinated appointments among clients, customers, and internal staff for efficient scheduling.
- Managed incoming calls, directing inquiries to enhance communication flow.
- Implemented filing systems to improve document retrieval processes.
- Processed invoices for payment using accounting software to ensure timely transactions.
- Handled confidential documents in an organized fashion according to established protocol.
Hazardous Materials Specialist
Federal Express
Memphis
03.2004 - 12.2010
- Assisted in emergency response planning for hazardous materials spills, enhancing preparedness and minimizing risks during incidents.
- Conducted hazardous materials inspections to ensure compliance with safety regulations.
- Reviewed shipping documents for hazardous materials, ensuring compliance with regulations and preventing potential violations.
- Provided customer service by addressing inquiries and resolving issues related to hazardous materials, fostering positive relationships with stakeholders.
- Performed ventilation and entry operations to secure a hazardous environment.
Education
Certificate - AAPC Risk Adjustment Coding
University of Memphis
Memphis, TN03-2026
Certificate - Surgical Technology
Concorde Career College
Memphis, TN03-2013
Skills
- Anatomy and physiology
- ICD-10 coding
- Medical documentation
- Quality assurance
- HIPAA proficiency
- Recordkeeping
- Inventory management
- Multitasking capacity
- Attention to detail
- Terminology mastery
Timeline
Traveling Certified Surgical Technologist
Triage Staffing Inc.
09.2013 - Current
Alarm Coordinator
AutoZone Store Support Center
10.2011 - 08.2013
Administrative Assistant
MSOFT Security
04.2005 - 10.2011
Hazardous Materials Specialist
Federal Express
03.2004 - 12.2010
Certificate - AAPC Risk Adjustment Coding
University of Memphis
Certificate - Surgical Technology
Concorde Career College