Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
4
4
years of professional experience
Work History
IT Helpdesk Analyst
Baptist Memorial Hospital
08.2024 - 09.2024
Analyzed complex datasets to inform strategic decisions and optimize business processes.
Improved data accuracy by implementing rigorous validation protocols.
Developed comprehensive reports for management, enhancing decision-making capabilities.
Streamlined data collection processes to increase efficiency.
Volunteer
The Memphis Lift
04.2024 - 07.2024
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Warehouse Associate
Cardinal Health
03.2021 - 10.2023
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Performed inventory control, such as counting, and stocking merchandise.
Education
Certificate - Information Technology Foundations
Tech901
Memphis, TN
08.2024
IT Project Management - Information Technology Project Management
Registered Nurse, Emergency Department at Baptist Memorial Hospital-North MississippiRegistered Nurse, Emergency Department at Baptist Memorial Hospital-North Mississippi