Jade Johnson
Nashville
Summary
Dedicated Medical Assistant student currently enrolled at Remington College with hands-on experience as a Patient Care Technician in an acute care hospital setting. Strong background in direct patient care, vital signs monitoring, patient safety, and interdisciplinary teamwork. Combines clinical skills with proven leadership, communication, and customer service experience. Seeking opportunities to grow in a clinical environment while delivering compassionate, high-quality patient care.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
TriStar Skyline Medical Center
06.2025 - Current
- Provide direct patient care including assistance with activities of daily living (ADLs), mobility, feeding, and hygiene.
- Monitor, measure, and document vital signs, intake and output, and patient observations.
- Collaborate with nurses and healthcare providers to support treatment plans and unit workflow.
- Ensure patient safety, comfort, and dignity while following HIPAA and hospital policies.
- Prepare patient rooms, transport patients, and maintain a clean and organized clinical environment.
Head Cashier
Lowe’s
01.2025 - 05.2025
- Lead and train team members, manage cash handling, resolve customer issues, and ensure efficient daily operations.
Barista
Starbucks
01.2019 - 01.2025
Service Desk Lead
The Home Depot
01.2021 - 10.2024
- Managed customer service operations, trained staff, and resolved escalated concerns while maintaining professionalism.
Customer Service Representative
Sam’s Club
06.2021 - 09.2021
- Resolved customer inquiries through effective communication and problem-solving skills.
- Assisted in training new team members on customer service procedures and systems.
- Maintained accurate records of customer interactions using CRM software.
- Collaborated with team to streamline service processes, enhancing overall efficiency.
- Monitored inventory levels and assisted with product restocking as needed.
Education
Medical Assistant Program - undefined
Remington College
High School Diploma - undefined
Memphis Central High School
05.2019
Skills
- Vital Signs Monitoring
- Patient Care & Safety
- Electronic Documentation
- Infection Control
- HIPAA Compliance
- Communication & Team Collaboration
Achievements & Volunteer Experience
- Bridge Builder Leadership Certification — 2019
- Memphis, TN
Timeline
Patient Care Technician
TriStar Skyline Medical Center
06.2025 - Current
Head Cashier
Lowe’s
01.2025 - 05.2025
Customer Service Representative
Sam’s Club
06.2021 - 09.2021
Service Desk Lead
The Home Depot
01.2021 - 10.2024
Barista
Starbucks
01.2019 - 01.2025
Medical Assistant Program - undefined
Remington College
High School Diploma - undefined
Memphis Central High School