Jagadeesan G
System Engineer
Virudhunagar
Summary
Driven Systems Administrator with 5 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
System Admin
Rmskytech
12.2022 - Current
- Providing Desktop / Remote / Telephonic Support for local & Client offices.
- Maintaining & Troubleshooting LAN Networks
- Maintaining Active Directory Services for User & Groups
- Updating Group Policy in Active Directory based on requirement
- Handling Fortinet 50E Firewall
- Maintaining Synology and QNAP NAS for Backup Installing & Troubleshooting Hardware, Operating system & software applications
- Installing & Configuring Network printers
- Providing Virus protection using ESET Endpoint Security Configuring & Maintaining SSL VPN
- Maintaining Grand stream GRP and GDX Telephonic System
- Installing SQL -2014, 2017, 2019.
CS - INTERNET
Sutherland Global Services
11.2021 - 11.2022
- Assisting customers in UK for Technical issues in Windows Systems
- Handling queries through call, email and through chat
- Forwarding queries to right department for critical problems
- Assisting customers in outlook troubleshooting and windows troubleshooting.
System Administrator
S & T Welfare PVT ltd
5 2020 - 8 2021
- Providing Desktop / Remote / Telephonic Support for local & Client offices
- Maintaining Active Directory Services for User & Groups
- Maintaining Dell Power Edge R520 Server
- Configuring Microsoft Outlook (2010,2007,2003) Handling Forti-net 60E Firewall Maintaining EMC AX 4 NAS for Backup Installing & Troubleshooting Hardware.
- Installing & Configuring Network printers
- Maintaining Web site and mail server control panel Providing Virus protection using K7 & Quick Heal Enterprise 8.7.0i
- Configuring & Maintaining SSL VPN.
- Installing & Troubleshooting SQL -2003,2005,2008 R2
- Maintaining Matrix Hi-path 5000 Series EPABX Telephonic System
Education
Diploma in Computer science -
Anna University
Coimbatore 05.2017 - 05.2020
Skills
Active Directory
Firewall
Troubleshooting
Switches
Routers
System monitoring
Remote Access
Network Troubleshooting
Software Installation
Timeline
System Admin
Rmskytech
12.2022 - Current
CS - INTERNET
Sutherland Global Services
11.2021 - 11.2022
Diploma in Computer science -
Anna University
05.2017 - 05.2020
System Administrator
S & T Welfare PVT ltd
5 2020 - 8 2021
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