Jaimi Lambert
Cleveland
Summary
Dedicated team player with over seven years of management experience. Thoroughly enjoys problem solving, customer conflict resolution, social media marketing, and online customer engagement. Incredibly organized, professional, and reliable.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Window World
07.2022 - 03.2025
- Oversee and utilize Podium to maintain customer information and communication.
- Collect Payments
- Respond to customer reviews
- Route and schedule installations and services
- Prepare payroll paperwork
- Invoice jobs and payments using QuickBooks
- Cross-train existing employees to maximize team agility and performance
- Hire new employees
- Manage and post weekly on social media accounts
- Work trade shows
Manager
The Vapor Apothecary
05.2015 - 03.2022
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Managed social media accounts for three store locations.
- Managed cash flow.
- Organized and set up store fronts to highlight best selling and discounted items.
Education
Business Management
Wallace State Community College - Hanceville
Hanceville, ALPinson Valley High School
Pinson, AL05.2015
Skills
- Staff Management
- Quick books
- Organized
- Scheduling and Coordinating
- Team Recruiting and Onboarding
- Social Media Management Experience
- Critical Thinking
- Photography and Videography
- Social Media Engagement
- Customer Transactions
- Inventory Control
- Cash Handling
Certification
CPR
Timeline
Manager
Window World
07.2022 - 03.2025
Manager
The Vapor Apothecary
05.2015 - 03.2022
Business Management
Wallace State Community College - Hanceville
Pinson Valley High School
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