Jaina Drennon
Lebanon
Summary
Compassionate and detail-oriented Patient Care Technician with a strong background in both healthcare and retail, offering over 4 years of experience supporting patient care and delivering exceptional customer service. Skilled in vital signs monitoring, patient mobility assistance, and assisting in ADLs. Brings a unique ability to connect with patients and families, developed through years of retail service experience. Adept at multitasking in fast-faced environments, maintaining professionalism, and ensuring patient comfort and satisfaction. Dedicated to promoting health, safety, and a positive care experience.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Sales Associate
Main Street Mercantile and Creamery
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring product availability and organization on sales floor.
- Processed transactions accurately, maintaining cash register operations with precision.
- Collaborated with team members to achieve daily sales targets and improve service efficiency.
- Trained new staff on store procedures and customer service best practices.
Sales Associate
Marti and Liz
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Patient Care Technician
Tristar Summit Medical Center
06.2023 - Current
- Assisted nursing staff with patient assessments and daily care routines.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Maintained cleanliness and organization of patient rooms and medical equipment.
- Educated patients on post-treatment care and safety protocols effectively.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided emotional support to patients, fostering a compassionate healthcare environment.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
Education
Health Science
Watertown Highschool
Watertown05-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Vital signs monitoring
- CPR certification
- Blood glucose testing
- Basic life support
- ADL support
- Feeding assistance
- Patient positioning
- Hospice and palliative care
Certification
- First Aid/CPR Certified
Timeline
Patient Care Technician
Tristar Summit Medical Center
06.2023 - Current
Sales Associate
Main Street Mercantile and Creamery
Sales Associate
Marti and Liz
Health Science
Watertown Highschool
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