Summary
Overview
Work History
Education
Skills
Timeline
Generic

JaKayla Pate

Knoxville

Summary

Healthcare professional with experience in patient intake coordination and confidentiality. Enhanced operational efficiency through effective communication and organizational skills. Proven success in processing client information and facilitating collaboration among healthcare providers, leading to improved patient satisfaction.

Skilled nursing professional with strong background in patient care and team leadership. Proven ability to manage healthcare teams and ensure high standards of care. Adept at coordinating with medical staff, adapting to changing needs, and prioritizing patient outcomes. Known for strong communication, critical thinking, and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Intake Coordinator/Patient Care Coordinator

Enhabit Home Health
07.2023 - Current
  • Delivered exceptional customer service to patients, families, and healthcare providers during intake process.
  • Maintained strict confidentiality of patient information in compliance with HIPAA guidelines.
  • Completed intake assessment forms and organized client charts efficiently.
  • Collected, verified, recorded, and processed client demographics, insurance payments, and referrals accurately.
  • Coordinated with referral sources and physicians to ensure documentation had proper signatures.
  • Reviewed weekly patient schedules and assigned cases to field staff effectively.

LPN Charge Nurse

Island Home Health and Rehab
03.2019 - 07.2023
  • Monitored and documented patients' vital signs in electronic medical records.
  • Administered medications and injections to ensure effective patient care.
  • Delegated tasks to optimize staff productivity within a well-organized nursing unit.
  • Analyzed assessments and laboratory data to identify issues for physician attention.
  • Served as mentor to new nurses, promoting professional development and a positive work environment.
  • Delivered direct patient care by evaluating medical conditions and managing treatments.
  • Managed general office duties, including phone communications, receiving orders, and admissions.

CNA

Island Home Park Health And Rehab
09.2013 - 02.2019
  • Assisted patients with daily living activities to promote independence and dignity.
  • Monitored patient vitals, including temperature, blood pressure, and blood sugar levels.
  • Aided patients in maintaining oral and personal hygiene through shaving, bathing, and teeth brushing.
  • Delivered compassionate care to enhance overall patient satisfaction.
  • Provided comprehensive care considering aging processes, human development stages, and cultural backgrounds.
  • Documented patient information and care activities accurately in electronic health records.

Education

Diploma - Practical Nursing

TN College of Applied Technology
Knoxville, TN
02-2019

High School Diploma -

Austin-East High School
Knoxville, Tn
05-2009

Skills

  • Detail orientation
  • Cross-functional collaboration
  • Schedule coordination
  • Time management
  • Clear and efficient communication
  • Confidentiality
  • Multitasking and organization

Timeline

Intake Coordinator/Patient Care Coordinator

Enhabit Home Health
07.2023 - Current

LPN Charge Nurse

Island Home Health and Rehab
03.2019 - 07.2023

CNA

Island Home Park Health And Rehab
09.2013 - 02.2019

Diploma - Practical Nursing

TN College of Applied Technology

High School Diploma -

Austin-East High School

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JaKayla Pate