- Travel
- Golf
- Acting
- Good Wine (in moderation)
Jake Jones
Nashville,TN
Summary
A highly motivated individual committed to learning and succeeding in a customer/sales driven environment.
I have been a valuable team member in multiple establishments both here in the USA as well as The United Kingdom.
I have contributed positively with my Friendly,Professional, and driven attitude.
Overview
10
10
years of professional experience
Work History
Front of House Staff Member
The Standard at The Smith House
07.2022 - Current
- Established a welcoming, warm and professional atmosphere in the house/business club.
- Played an important role in resolving any arising issue a customer or member may have had.
- Ensured a smooth flow throughout the hours of service.
- Established good relationship building with many members of the house by making time for conversation and getting to know their interests.
- I have also spent much time in various roles throughout the house in order to gain a great understanding of each roles stresses and responsibilities e.g. (Chef,Valet,Dish)
Wine Sales Representative
Laithwaites Wine
09.2017 - 02.2018
- Collaborated with marketing team to create promotional materials that increased brand recognition among consumers.
- Analyzed competitor offerings to develop unique selling propositions for various wine products within the portfolio.
- Attended regular training sessions to stay updated on current industry trends and knowledge, enabling better representation of the company''s products.
- Boosted revenue through effectively handling a clients order needs and upselling beneficial ad ons.
Assistant Dog Groomer
Top Pawfection
06.2015 - 06.2017
- Contributed to a positive workplace environment through effective communication with team members and clients.
- Demonstrated adaptability by quickly learning new skills when needed or adjusting plans based on changing circumstances throughout the day.
- Improved salon efficiency by organizing and maintaining grooming tools, equipment, and workstations.
- Assisted head groomer with handling various dog breeds, ensuring their safety and comfort during the grooming process.
- Often manged the calendar and organized bookings.
Education
Associate of Arts - Acting
The American Academy of Dramatic Arts
Manhattan, NY04-2020
High School Diploma -
Churchdown Academy
Gloucester, United Kingdom07-2015
BTEC - Business Studies
Churdown Academy
Gloucester, United Kingdom07-2015
Skills
- Professional appearance
- Phone etiquette
- Building rapport
- Customer satisfaction
- Complaint handling
- Attention to detail
- Upselling
Interests
Timeline
Front of House Staff Member
The Standard at The Smith House
07.2022 - Current
Wine Sales Representative
Laithwaites Wine
09.2017 - 02.2018
Assistant Dog Groomer
Top Pawfection
06.2015 - 06.2017
Associate of Arts - Acting
The American Academy of Dramatic Arts
High School Diploma -
Churchdown Academy
BTEC - Business Studies
Churdown Academy
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