- Travel
- Golf
- Acting
- Good Wine (in moderation)
Jake Jones
Nashville,TN
Summary
A highly motivated individual committed to learning and succeeding in a customer/sales driven environment.
I have been a valuable team member in multiple establishments both here in the USA as well as The United Kingdom.
I have contributed positively with my Friendly,Professional, and driven attitude.
Overview
10
10
years of professional experience
Work History
Front of House Staff Member
The Standard at The Smith House
Nashville, TN
07.2022 - Current
- Established a welcoming, warm and professional atmosphere in the house/business club.
- Played an important role in resolving any arising issue a customer or member may have had.
- Ensured a smooth flow throughout the hours of service.
- Established good relationship building with many members of the house by making time for conversation and getting to know their interests.
- I have also spent much time in various roles throughout the house in order to gain a great understanding of each roles stresses and responsibilities e.g. (Chef,Valet,Dish)
Wine Sales Representative
Laithwaites Wine
Gloucestershire, United Kingdom
09.2017 - 02.2018
- Collaborated with marketing team to create promotional materials that increased brand recognition among consumers.
- Analyzed competitor offerings to develop unique selling propositions for various wine products within the portfolio.
- Attended regular training sessions to stay updated on current industry trends and knowledge, enabling better representation of the company''s products.
- Boosted revenue through effectively handling a clients order needs and upselling beneficial ad ons.
Assistant Dog Groomer
Top Pawfection
Gloucester, United Kingdom
06.2015 - 06.2017
- Contributed to a positive workplace environment through effective communication with team members and clients.
- Demonstrated adaptability by quickly learning new skills when needed or adjusting plans based on changing circumstances throughout the day.
- Improved salon efficiency by organizing and maintaining grooming tools, equipment, and workstations.
- Assisted head groomer with handling various dog breeds, ensuring their safety and comfort during the grooming process.
- Often manged the calendar and organized bookings.
Education
Associate of Arts - Acting
The American Academy of Dramatic Arts
Manhattan, NY04-2020
High School Diploma -
Churchdown Academy
Gloucester, United Kingdom07-2015
BTEC - Business Studies
Churdown Academy
Gloucester, United Kingdom07-2015
Skills
- Professional appearance
- Phone etiquette
- Building rapport
- Customer satisfaction
- Complaint handling
- Attention to detail
- Upselling
Interests
Timeline
Front of House Staff Member
The Standard at The Smith House
07.2022 - Current
Wine Sales Representative
Laithwaites Wine
09.2017 - 02.2018
Assistant Dog Groomer
Top Pawfection
06.2015 - 06.2017
Associate of Arts - Acting
The American Academy of Dramatic Arts
High School Diploma -
Churchdown Academy
BTEC - Business Studies
Churdown Academy