Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Jake Rice

Knoxville

Summary

Dynamic and adaptable professional with a proven track record in leadership and team management, consistently delivering results in fast-paced environments. Expertise in business acumen complemented by strong organizational skills, including budget management and strategic planning. Committed to driving operational excellence while fostering a positive work environment that promotes high performance and collaboration. Recognized for inspiring teams and implementing effective solutions that align with organizational goals.

Overview

3
3
years of professional experience

Work History

Assistant General Manager

Andy’s Frozen Custard
07.2025 - Current
  • Supervise daily operations and lead a team employees to maintain efficiency and safety standards
  • Manage inventory and coordinate weekly truck orders to ensure consistent product availability
  • Train and mentor new staff, improving service quality and team performance

Shift Lead

Andy’s Frozen Custard
09.2023 - 07.2025
  • Directed shift operations for many employees, ensuring smooth service during peak hours
  • Delivered high-quality customer service, increasing customer satisfaction and repeat visits
  • Enforced safety protocols and cleanliness standards, contributing to a safe, welcoming environment


Office Clerk

The Oberman & Rice Law Firm
01.2023 - 08.2024
  • Organized and maintained client files, ensuring confidentiality and accuracy
  • Streamlined scanning and copying processes to improve office efficiency
  • Supported attorneys and staff with administrative tasks, contributing to timely case preparation

Bicycle Mechanic

Bear Paw Bikes
06.2023 - 08.2023
  • Performed maintenance and repairs on X+ bicycles, improving customer satisfaction and safety
  • Monitored and restocked parts inventory to ensure availability and reduce downtime
  • Communicated technical information clearly to customers, strengthening trust and loyalty

Bicycle Mechanic Intern

The Bike School
03.2023 - 05.2023
  • Assisted with customer consultations and bike fittings to ensure safety and performance
  • Supported e-commerce by photographing and documenting bikes for online sales
  • Learned and applied fundamental repair skills to support senior mechanics


Education

High School Diploma -

Bearden High School
Knoxville, TN
05-2025

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Staff development
  • Food safety and sanitation
  • Training and development background
  • Employee scheduling

Websites

Accomplishments

  • Junior Honor Society
  • BHS Academic Honor Roll (2021 – 2025)
  • Knox County Honor Blue Band (2023)
  • BHS Rotary Club (2024-2025)
  • Supervised team of 25 staff members.

Timeline

Assistant General Manager

Andy’s Frozen Custard
07.2025 - Current

Shift Lead

Andy’s Frozen Custard
09.2023 - 07.2025

Bicycle Mechanic

Bear Paw Bikes
06.2023 - 08.2023

Bicycle Mechanic Intern

The Bike School
03.2023 - 05.2023

Office Clerk

The Oberman & Rice Law Firm
01.2023 - 08.2024

High School Diploma -

Bearden High School

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Jake Rice