Jakeniah Johnson

Management & Supervisory Experience
Cosmetic Manufacturing | Quality, Compliance & Operational Leadership

• Provided leadership and governance within a globally unique, million-dollar cosmetic manufacturing facility, leveraging digital quality systems to ensure enterprise-wide quality, compliance, and operational excellence.
• Directed internal audit programs using electronic quality management systems (QMS) to evaluate system effectiveness, assess risk, and drive corrective and preventive action strategies.
• Held authority for batch record review and product release, utilizing ERP systems and electronic documentation to ensure accuracy, compliance, and traceability.
• Led the identification, escalation, documentation, and resolution of critical deviations and Red Zone events, applying data analysis tools to perform root cause analysis and implement sustainable corrective actions.
• Oversaw quality assurance of raw materials, in-process manufacturing, and finished goods, using digital tracking systems and data review to ensure adherence to specifications and regulatory standards.
• Governed environmental monitoring and facility compliance programs, reviewing trend data and reports generated through computerized monitoring systems.
• Established, standardized, and enforced quality control systems, inspection programs, SOPs, and Red Zone governance protocols, supported by electronic documentation and reporting platforms.
• Maintained oversight of cosmetic appearance and packaging integrity, documenting label, jar, cap, bottle, and final packaging inspections within digital quality records prior to release.
• Led the development, training, and performance management of Quality personnel, incorporating system training on QMS, documentation tools, and reporting software.
• Ensured sustained GMP and regulatory compliance, maintaining accurate, audit-ready electronic records aligned with FDA, ISO, and cosmetic industry standards.
• Provided leadership to cross-functional teams (Quality, Production, R&D, Operations), utilizing shared digital dashboards and reports to align quality objectives with operational priorities.
• Championed a culture of transparency, accountability, and risk-based decision-making, supported by data-driven reporting and real-time visibility into Red Zone risks.
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Lead Quality Assurance Specialist

Medical Device / Healthcare Manufacturing | Quality Assurance & Compliance

• Led quality assurance operations across a high-volume, billion-dollar medical facility, ensuring adherence to regulatory standards and internal quality protocols.
• Inspected labels, packaging, and product presentation to verify accuracy, compliance, and product integrity.
• Verified shipping accuracy, ensuring products reached the correct destinations and met documentation requirements.
• Monitored picker performance and accuracy, maintaining high standards of operational quality.
• Ensured all quality documentation and reporting was complete, accurate, and audit-ready.
• Utilized Pro Track and other inventory tracking systems to maintain lot control, product traceability, and reporting accuracy.
• Conducted investigations and root cause analysis on deviations, discrepancies, and quality issues, implementing corrective and preventive actions.
• Reviewed and approved batch documentation and release records, confirming compliance with regulatory and company standards.
• Participated in internal and external audits, providing documentation and demonstrating operational compliance.
• Developed, implemented, and enforced inspection protocols, quality control procedures, and training programs across labeling, packaging, and shipping operations.
• Ensured GMP compliance and adherence to SOPs across all QA activities, maintaining product quality, regulatory compliance, and audit readiness.
• Trained and coached QA staff and cross-functional teams on quality standards, documentation practices, and operational procedures.
• Analyzed quality metrics, KPIs, and system data to identify trends, prevent errors, and recommend process improvements.
• Collaborated with Operations, Logistics, and Manufacturing teams to maintain high-quality standards throughout all processes.
• Supported continuous improvement initiatives, recommending enhancements to workflows, procedures, and compliance practices.