Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jalia Scott

Collierville

Summary

Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Dollar Tree
Collierville
06.2024 - Current
  • Oversaw daily store operations and employee scheduling, improving overall workflow.
  • Trained new employees on policies and customer service techniques to improve performance.
  • Handled customer inquiries, resolving issues promptly and professionally.
  • Maintained optimal inventory levels and organized merchandise displays to enhance customer experience.
  • Monitored cash registers to ensure accurate transactions during shifts.
  • Supervised staff and provided ongoing training, resulting in consistent high customer satisfaction.
  • Managed day-to-day store functions, integrating customer service, inventory management, and scheduling.

Certified Nursing Assistant

Sodalis Elder Living
Augusta
07.2023 - 06.2024
  • Monitored vital signs and reported changes to nursing staff without delay.
  • Assisted residents with daily living activities and personal care to promote independence and comfort.
  • Provided companionship and emotional support to promote resident well-being.
  • Provided companionship and emotional support to enhance resident well-being.
  • Answered call lights promptly to ensure timely response to patient needs.
  • Administered medications under supervision of nursing staff, ensuring safety.
  • Participated in training sessions to enhance caregiving skills and knowledge.
  • Observed and reported unusual symptoms to charge nurse for prompt medical intervention.

Education

High School Diploma -

Collierville High School
Collierville, TN
05-2023

Bachelor of Accounting - Accounting And Finance

Strayer University
Online
05-2026

Skills

  • Inventory management
  • Customer service
  • Team leadership
  • Employee training
  • Data entry
  • Cash auditing
  • Billing
  • Financial analysis
  • Vital signs monitoring

Certification

  • CNA License
  • BLS

Timeline

Assistant Store Manager

Dollar Tree
06.2024 - Current

Certified Nursing Assistant

Sodalis Elder Living
07.2023 - 06.2024

High School Diploma -

Collierville High School

Bachelor of Accounting - Accounting And Finance

Strayer University
Jalia Scott