Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Dollar Tree
Collierville
06.2024 - Current
Oversaw daily store operations and employee scheduling, improving overall workflow.
Trained new employees on policies and customer service techniques to improve performance.
Handled customer inquiries, resolving issues promptly and professionally.
Maintained optimal inventory levels and organized merchandise displays to enhance customer experience.
Monitored cash registers to ensure accurate transactions during shifts.
Supervised staff and provided ongoing training, resulting in consistent high customer satisfaction.
Managed day-to-day store functions, integrating customer service, inventory management, and scheduling.
Certified Nursing Assistant
Sodalis Elder Living
Augusta
07.2023 - 06.2024
Monitored vital signs and reported changes to nursing staff without delay.
Assisted residents with daily living activities and personal care to promote independence and comfort.
Provided companionship and emotional support to promote resident well-being.
Provided companionship and emotional support to enhance resident well-being.
Answered call lights promptly to ensure timely response to patient needs.
Administered medications under supervision of nursing staff, ensuring safety.
Participated in training sessions to enhance caregiving skills and knowledge.
Observed and reported unusual symptoms to charge nurse for prompt medical intervention.