Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamari Meriweather

Murfreesboro,TN

Summary

Quality-oriented Media and Entertainment major currently attending Middle Tennessee State University, with 4+ years of work experience. I aim to leverage my proven knowledge of conflict resolution, customer communications, and customer retention skills to successfully fill the role at your company. Frequently praised as detail-oriented by my peers, I can be relied upon to help your company achieve its goals. Experienced candidate well-versed in the hospitality industry. A proven track record of delivering exceptional customer service that has resulted in repeat customers and increased revenue for the restaurants. Adept at multitasking a variety of tasks, such as taking orders, stocking supplies, and cashing out customers. Hardworking and enthusiastic College Student working towards a B.S. in Marketing. Seeking to use my superior knowledge of Social Media Marketing and my advanced Communication Skills to effectively serve your company in an internship position. Dedicated, hardworking, and committed to becoming a dependable and valuable team member.

Resourceful package handler able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Overview

7
7
years of professional experience

Work History

Meat Service Clerk

Kroger
11.2024 - Current
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures.
  • Consulted with customers to discuss available meats, different cuts and quality options.
  • Completed inventory counts, reordered stock, and removed 1200 expired items from supply per week.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Unloaded merchandise and stocked cases with new merchandise.
  • Maintained meat slicer, wrapping machine and other equipment to prevent breakdowns and delays.

FREELANCE DIGITAL MARKETER

Self-Employed
01.2024 - 11.2024
  • Developed creative concepts and designs for a variety of projects, including websites, print collateral, and digital marketing campaigns.
  • Collaborated with marketing team to launch a successful digital marketing campaign that increased website traffic by 70%.
  • Developed creative designs for print and digital marketing campaigns that increased brand awareness by 50%.

SERVER

BJ's Brewhouse
05.2023 - 12.2023
  • Demonstrated knowledge of restaurant menu items and ingredients, resulting in an increase in sales of specialty items.
  • Memorized orders and accurately delivered them to customers in a timely manner.
  • Managed a section of the restaurant efficiently and effectively, resulting in an increase in customer satisfaction ratings.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Supported needs of 50 - person wait staff who attended to specific needs of countless customers daily for Brewery restaurant with social relevancy and intentionality.

PACKAGE HANDLER

FedEx
03.2021 - 02.2023
  • Loaded and unloaded packages from trucks, consistently meeting deadlines.
  • Reported damaged products and workplace incidents to supervisors.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed, and loaded hundreds of packages into 10 trucks per night.

CUSTOMER EXPERIENCE ADVISOR

Warby Parker
02.2021 - 06.2021
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

SALES ASSOCIATE

Pacific Sunwear
12.2018 - 02.2020
  • Describe merchandise and explain the use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Place special orders or call other stores to find the desired items.
  • Prepared merchandise for sales floor by pricing or tagging 300 clothes per day.

Education

BA - MEDIA AND ENTERTAINMENT

Middle Tennessee State University
Murfreesboro, TN
12.2024

Skills

  • Service department operations
  • Administrative assistance
  • Service department practices
  • Product and service sales
  • Upselling strategies
  • Document management
  • Complaint handling
  • Administrative support
  • Cash handling expertise

Timeline

Meat Service Clerk

Kroger
11.2024 - Current

FREELANCE DIGITAL MARKETER

Self-Employed
01.2024 - 11.2024

SERVER

BJ's Brewhouse
05.2023 - 12.2023

PACKAGE HANDLER

FedEx
03.2021 - 02.2023

CUSTOMER EXPERIENCE ADVISOR

Warby Parker
02.2021 - 06.2021

SALES ASSOCIATE

Pacific Sunwear
12.2018 - 02.2020

BA - MEDIA AND ENTERTAINMENT

Middle Tennessee State University
Jamari Meriweather