Jim Armstrong

• Oversaw hiring, training, and retention strategies for associates across stores 526, 589, 843, 550, and 527.
• Directed safety initiatives as team leader at stores 589 and 843.
• Oversaw eCommerce operations for stores 843, 550, and 527.
• Assumed leadership of center store operations at location 527 in January 2026.

Responsible for display building and compliancy at Store 547

Supervised associates by providing direction and instruction for stocking shelves rotating stock, and receiving deliveries

Responsible for maintaining pricing accuracy, tags and signage at Store 896

Member of the District Scan Team, traveling to other stores, helping with audits and store grand openings

Accounting clerk responsible for maintaining correct balances of the safe and tills

Front End Supervision, Customer Service, Lottery and Ticketmaster Sales, and Money Services

• Oversaw daily customer service operations to elevate satisfaction levels.
• Managed staff scheduling to optimize coverage during peak service hours.
• Addressed customer inquiries and complaints to enhance brand loyalty.
• Facilitated training sessions for new employees on company policies and customer service best practices.

Assistant Dairy Manager

Assistant Frozen Food Manager

Assistant DSD Receiver

Assistant Scan Coordinator

Tobacco Order Clerk

Customer Service/Accounting

Front End Supervisor in charge of Front End Operations

Electronics Department Clerk selling and merchandising electronics and cameras

Assistant Hardware/ Paint Manager, stocking, merchandising, and ordering for the Department