Summary
Overview
Work History
Education
Skills
Timeline
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James Bender

Drummonds,TN

Summary

Dynamic technician with hands-on experience at Jim Keras Nissan Memphis, excelling in troubleshooting and maintenance. Proven ability to enhance equipment performance and customer satisfaction through effective communication and attention to detail. Trained junior staff, implementing techniques that significantly reduced downtime and improved service efficiency.

Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.

Overview

18
18
years of professional experience

Work History

Technician

Jim Keras Nissan Memphis
10.2009 - Current
  • Assisted in equipment setup and basic maintenance tasks.
  • Learned safety protocols and operational procedures for technical tasks.
  • Supported senior technicians in troubleshooting minor issues.
  • Gained hands-on experience with common tools and equipment.
  • Diagnosed and repaired equipment malfunctions to ensure optimal performance.
  • Performed routine maintenance on machinery, enhancing longevity and reliability.
  • Collaborated with team members to streamline service processes and improve customer satisfaction.
  • Trained junior technicians on best practices for equipment service and safety protocols.
  • Implemented troubleshooting techniques that reduced downtime for clients significantly.
  • Developed comprehensive service reports detailing repairs and maintenance performed for client records.
  • Explained diagnostic findings to customers and outlined repair or service options.

Machine Operator

Gurley's Azalea Garden
03.2007 - 10.2009
  • Operated machinery for planting and harvesting processes, ensuring high-quality output.
  • Monitored equipment performance to identify maintenance needs and minimize downtime.
  • Trained new operators on safety protocols and efficient equipment usage.
  • Collaborated with team members to optimize workflow and increase production efficiency.
  • Assisted in inventory management, ensuring timely availability of supplies for production tasks.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and adjusted equipment and properly configured machines for daily operation.

Education

High School Diploma -

Munford High School
Munford, TN
05-2006

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Power Tools and Equipment
  • Written/Verbal communication
  • Troubleshooting
  • Installation and repair
  • Maintenance and repairs
  • Quality control
  • Mechanical Knowledge
  • Documentation and reporting

Timeline

Technician

Jim Keras Nissan Memphis
10.2009 - Current

Machine Operator

Gurley's Azalea Garden
03.2007 - 10.2009

High School Diploma -

Munford High School

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James Bender