Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Bishop-Maurer

Old Hickory

Summary

Dynamic and reliable driver with a clean driving record and strong customer service skills, honed at Lyft. Proven ability to enhance customer satisfaction through punctual deliveries and effective problem-solving. Committed to maintaining high standards of vehicle cleanliness and safety while fostering positive client relationships.

Overview

8
8
years of professional experience

Work History

Driver

Lyft
11.2024 - Current
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Driver

Amazon Flex
05.2021 - Current
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Delivery Driver

DoorDash
05.2018 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Shopper

Instacart
01.2018 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.

Assistant Manager

Circle K
11.2023 - 03.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Increased sales through effective merchandising strategies and targeted promotions.

Assistant Manager

Mapco Express
07.2022 - 11.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Driver

Diversified Logistics Solutions LLC
03.2022 - 07.2022
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Warehouse Worker

Amazon
09.2020 - 03.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Education

High School Diploma -

McGavock Comp High School
Nashville, TN
05-2017

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Customer relations
  • Inventory control

Timeline

Driver

Lyft
11.2024 - Current

Assistant Manager

Circle K
11.2023 - 03.2025

Assistant Manager

Mapco Express
07.2022 - 11.2023

Driver

Diversified Logistics Solutions LLC
03.2022 - 07.2022

Driver

Amazon Flex
05.2021 - Current

Warehouse Worker

Amazon
09.2020 - 03.2022

Delivery Driver

DoorDash
05.2018 - Current

Shopper

Instacart
01.2018 - Current

High School Diploma -

McGavock Comp High School

Similar Profiles

CREATE PROFILE
James Bishop-Maurer