Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James Caban

Nashville

Summary

With a strong background in the hospitality industry, including experience as a head server, kitchen manager, and catering coordinator, I bring a well-rounded understanding of food and beverage operations that directly translates to success in liquor distribution sales. My roles have required a deep knowledge of inventory management, vendor relationships, and customer service—skills that are essential when working with clients to build and maintain profitable accounts. I’m comfortable in fast-paced environments, thrive on meeting goals, and understand firsthand what restaurants and venues need from their beverage partners. I’m excited to apply my hands-on industry experience to a sales role where I can build long-term partnerships and drive results.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Head Server

Green Hills Grille
Nashville
03.2023 - Current
  • Trained new staff on service standards and menu knowledge.
  • Resolved customer inquiries and complaints with professionalism and care.
  • Maintained cleanliness and organization of dining areas throughout shifts.
  • Maintained an efficient working environment by ensuring all areas were stocked with necessary equipment and supplies.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Served high volume of tables at once and simultaneously supervised serving staff.

Dining Room Manager

Loveless Cafe
Nashville
01.2022 - 03.2023
  • Managed inventory of dining supplies and placed orders as needed.
  • Supervised dining room staff to ensure excellent customer service.
  • Maintained presence on dining room floor and assisted team to support efficiency of service.
  • Scheduled front of house staff to open, close and work dining room floor daily.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Head Line Cook

O'Charley's
Nashville
06.2011 - 01.2022
  • Supervised kitchen staff to ensure efficient meal preparation and service.
  • Managed food inventory to maintain freshness and safety standards.
  • Ensured compliance with health regulations during food preparation and handling.
  • Set up workstations with needed ingredients, utensils and cooking equipment.
  • Grilled and deep fried various foods from meats to potatoes.
  • Set up and performed initial prep work for soups, sauces, and salads.

Assistant Food and Beverage Director

Old Natchez Country Club
Franklin
02.2008 - 05.2011
  • Organized events and banquets, ensuring seamless execution from start to finish.
  • Organized special events such as banquets, weddings and private parties.
  • Coordinated staffing schedules according to business needs.
  • Managed food service sales, costs and budget administration to keep operations in line with financial targets.

General Manager

Jersey Mike's Subs
Nashville
08.2003 - 02.2008
  • Oversaw daily operations to ensure quality service and customer satisfaction.
  • Managed staff scheduling and training for optimal team performance.
  • Implemented inventory management practices to reduce waste and control costs.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Education

Middle Tennessee State University
Murfreesboro, TN

High School Diploma -

Father Ryan High School
Nashville, TN

Skills

  • Staff training
  • Customer service
  • Inventory management
  • Event coordination
  • Menu knowledge
  • Conflict resolution

Certification

ABC Certified

Servesafe certified

Timeline

Head Server

Green Hills Grille
03.2023 - Current

Dining Room Manager

Loveless Cafe
01.2022 - 03.2023

Head Line Cook

O'Charley's
06.2011 - 01.2022

Assistant Food and Beverage Director

Old Natchez Country Club
02.2008 - 05.2011

General Manager

Jersey Mike's Subs
08.2003 - 02.2008

Middle Tennessee State University

High School Diploma -

Father Ryan High School
James Caban