JAMES ERWIN
Bristol
Summary
Resourceful Network Engineer and Planner with over 30 years of on-site network management, project management, and support services experience. Develops and implements initiatives to foster corporate objectives. Proven history of providing supplemental and total management support for IT systems. Successful establishing and maintaining networks and servers with strong aptitude for identifying solutions to solve client challenges. Detail-oriented Network Engineer with 30 years of experience and a strong background in network technologies and security. Accomplished network developer with proven success in designing and implementing business technology solutions. Focused on maintaining network security to provide customers with safe data management. Expert Network Engineer with 30 years of experience in planning, designing, implementing FIBER networks. Responsible and motivated student
Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
RETIRED FROM BRIGHTSPEED IN JAN, 2023.
Highly skilled Network Engineer and Planner with experience in designing, implementing and troubleshooting complex network systems. Possess strong knowledge of network protocols and security, coupled with an ability to project manage multiple projects simultaneously. Proven success in leading teams, streamlining operations and enhancing system performance for diverse businesses.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Network Engineer
Luffman Byers
Dalton, Georgia
07.2024 - 08.2026
- Working part time as Site Survey Engineer for Metro Ethernet facilties throughout the Brightspeed area in East Tennessee. Would survey customer locations for Ethernet and fiber equipment placement, power requirements, and fiber splicing information. Would take all information and send survey package upline to OSP Engineers.
- Designed network infrastructure to enhance connectivity and performance.
- Implemented security protocols to safeguard sensitive data and systems.
Network Engineer
BRIGHTSPEED
Charlotte, NC
10.2022 - 01.2023
- Retired from Brightspeed in Jan, 2023 with over 30 years experience in the Telecommunications industry.I feel like that I have the knowledge and health to be productive for years to come.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Created documentation detailing all aspects of the network infrastructure and its configuration.
- Have over 48 years experience in telecommunications industry with skilled knowledge in engineering.
- Have the knowledge utilizing Fireworks/Bidmaster, JDS, WFMT, TIRKS, NDS, Microsoft Office programs and other required Brightspeed programs.
- As Network Engineer was responsible for the design and preparations of engineering work orders for developments, new DSL sites, FTTN, FTTH, FTTT, road relocations, DSL augmentations, Calix systems in the CO and remote locations, Adtran systems in the CO and remote locations, RAD systems, Ciena systems, and numerous fiber products.
- As Network Engineer I was Project Manager for upgrades in T-Mobile cell site upgrades from 1Gig to 10Gig service in the East Tennessee area.
- Designed network infrastructure to support organizational communication needs.
- Monitored network performance to identify and resolve connectivity issues.
- Collaborated with IT teams to integrate systems and streamline processes.
- Provided technical support for end-users experiencing network difficulties.
- Met with departmental managers to discuss project status and determine action plans.
NETWORK ENGINEER
LUMEN
Monroe, LA
09.2020 - 10.2022
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Created documentation detailing all aspects of the network infrastructure and its configuration.
- Have over 30 years experience in telecommunications industry with skilled knowledge in engineering.
- Have the knowledge utilizing Fireworks/Bidmaster, JDS, WFMT, TIRKS, NDS, Microsoft Office programs and other required Lumen programs.
- As Network Engineer was responsible for the design and preparations of engineering work orders for developments, new DSL sites, FTTN, FTTH, FTTT, road relocations, DSL augmentations, Calix systems in the CO and remote locations, Adtran systems in the CO and remote locations, RAD systems, Ciena systems, and numerous fiber products.
- As Network Engineer, I worked as Project Manager for Verizon cell site conversions from cell sites to core network in the local Central offices.
Network Engineer
CenturyLink
Monroe, LA
06.2009 - 09.2020
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Created documentation detailing all aspects of the network infrastructure and its configuration.
- Have over 48 years experience in telecommunications industry with skilled knowledge in engineering.
- Have the knowledge utilizing Fireworks/Bidmaster, JDS, WFMT, TIRKS, NDS, Microsoft Office programs and other required Centurylink programs.
- As Network Engineer was responsible for the design and preparations of engineering work orders for developments, new DSL sites, FTTN, FTTH, FTTT, road relocations, DSL augmentations, Calix systems in the CO and remote locations, Adtran systems in the CO and remote locations, RAD systems, Ciena systems, and numerous fiber products.
- As Network Engineer I worked with Planning, Operations as Project Manager on multiple DSL augmentations in the East Tennessee and Southwest Virginia Centurylink areas.
Network Planning Engineer
EMBARQ
Kansas City, KS
08.2007 - 06.2009
- Planned EMBARQ network expansions using capacity forecasts and route studies
- Coordinated field teams on EMBARQ fiber and copper placements
- Updated network maps and engineering records for EMBARQ system
- Collaborated with cross-functional teams such as sales, operations, providing input into their decision making process when necessary.
- Prepared Planning projects for network developments, DSL sites, FTTN, FTTH, FTTT, road relocations, and DSL augmentations.
- Supported Calix and Adtran systems in central office and remote locations.
- Worked with Operations, and internal and external groups to support network planning activities.
- Created documentation detailing network infrastructure and configurations.
- Used programs such as TIRKS, Fireworks, Bidmaster, Metasol , LCAM, and numerous other miscellaneous Embarq programs.
- Have complete understanding of Central Office architecture such as power, DX1 terminations, Fiber Distribution Panels, COT fiber optic systems such as Adtran, Ceina, Alcatel, and other systems.
- Have complete understanding of Metro Ethernet fiber and customer equipment such as RAD and Ceina systems.
- Have the Planning knowledge to provide placement of fiber in core and local networks.
NETWORK INTELLIGENT OPERATIONS TECHNICIAN
Sprint
Kansas City, KS
03.1997 - 08.2007
- Configured and tested network hardware such as routers, switches, hubs and bridges.
- Worked with outside vendors and teams to develop voice and data wiring infrastructure.
- Acted as primary contact for computer hardware and software problems and network emergencies.
- Ran cables from existing patch panels to new patch panels to secure router and switches in proper location.
- Developed set of company-wide information assurance, security standards and procedures.
- Installed software updates regularly to maintain secure operating systems across all devices connected to the network.
- Installed wiring, cabling and devices to establish, repair and improve network operations.
- Maintained positive working relationship with fellow staff and management.
- Monitored and maintained National and Regional SS7 STPS in the Sprint network.
- Monitored and maintained National SS7 SCPs in the Sprint Network.
- Monitored and maintained National E911 database in the Sprint Network.
Education
Associate of Science -
Northeast State Community College
Blountville, TN06-1973
High School Diploma -
BRISTOL TENNESSEE HIGH SCHOOL
Bristol, TN05-1971
Skills
Completed day-to-day duties accurately and efficiently
As Network Engineer, I designed numerous circuits such as DS0, DS3, OC3, OC12, OC48, GE1, and GE10 facilites using WMS and TIRKS
As Network Engineer I designed disconnects on numerous circuits such as DS0, DS3, OC3, OC12, OC48, GE1, and GE10 facilities using WMS and TIRKS
Understood and followed oral and written directions
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
Prioritized and organized tasks to efficiently accomplish service goals
Worked with cross-functional teams to achieve goals
Created documentation detailing all aspects of the network infrastructure and its configuration
Have over 30 years experience in telecommunications industry with skilled knowledge in engineering and planning
Have the knowledge utilizing Fireworks/Bidmaster, JDS, WFMT, TIRKS, NDS, Microsoft Office programs and other required Brightspeed programs
As Network Engineer Planner was responsible for the design and preparations of engineering work orders for developments, new DSL sites, FTTN, FTTH, FTTT, road relocations, DSL augmentations, Calix systems in the CO and remote locations, Adtran systems in the CO and remote locations, RAD systems, Ciena systems, and numerous fiber products
As Network Engineer Planner, I worked with Operations, and all internal and external groups to provide exceptioninal results
Vendor coordination
Fiber optics
Network design
Site surveys
TIRKS management
Telecom engineering
Project management
Network documentation
Problem solving
Attention to detail
Self-Directed
Planning
Contact
https://bold.pro/my/mike-erwin/719
Education and Training
other,other
Certification
HAVE CERTIFICATIONS IN FUJITSU FIBER OPTICE EQUIPMENT.
HAVE CERTIFICATIONS IN ADTRAN FIBER OPTIC EQUITMENT, TOTAL ACCESS 5000 CARRIER CLASS 10G CAPABLE ACCESS AND AGGREGATION PLATFORM, TA5004 COMPACT FIBER ACCESS AND OLT PLATFORM.
HAVE CERTICATIONS IN CALIX E-7 AND E-24
ETHERNET, GPON AND HIGH SPEED 10G/100G HIGH SPEED UPLINKS.
HAVE CERTIFICATIONS IN CEINA 6500 PACKET AND OPTICAL TRANSPORT. CEINA 39XX ETHERNET ACCESS AND TRANSPORT DEVICE.
HAVE CERTIFICATIONS IN RAD ETX 203AX COMPACT CARRIER ETHERNET DEVICE.
Timeline
Network Engineer
Luffman Byers
07.2024 - 08.2026
Network Engineer
BRIGHTSPEED
10.2022 - 01.2023
NETWORK ENGINEER
LUMEN
09.2020 - 10.2022
Network Engineer
CenturyLink
06.2009 - 09.2020
Network Planning Engineer
EMBARQ
08.2007 - 06.2009
NETWORK INTELLIGENT OPERATIONS TECHNICIAN
Sprint
03.1997 - 08.2007
High School Diploma -
BRISTOL TENNESSEE HIGH SCHOOL
Associate of Science -
Northeast State Community College