James F. Carr, Jr.
Hendersonville
Summary
Dynamic National Account Manager with a proven track record at Performance Food Group, excelling in customer relationship management and business development. Expert in contract negotiation and strategic planning, I consistently drive multimillion-dollar sales growth while fostering strong client partnerships. Passionate about optimizing supply chains and delivering exceptional results.
Overview
34
34
years of professional experience
Work History
National Account Manger
INETCO – LLC
01.2022 - Current
- Manage customer relationships for both single and multi-site accounts
- Engage in customer accounts receivable reviews to manage account financials and aging
- Planned and managed annual business reviews presented to CEO, CFO and VP level management
- Development of new business while exceeding expectations for current clients
Independent Insurance Producer
Phoenix Consultants - USHA
01.2021 - 01.2022
- Marketing a portfolio of health coverage plans underwritten & insured by USHEALTH
National Account Manger
Performance Food Group Customized Dist.
Lebanon
01.2016 - 01.2021
- Company Overview: Lebanon Tennessee
- Direct supervisor to national accounts executives and coordinators
- Manage customer relationships for multi-unit accounts with annual sales of over $30 million and 1,000,000 units shipped
- Managed offboarding for three different multi-unit concepts with minimal loss, replaced by concepts with higher GP and Sales
- Lead on both customer and product procurement contract renewals. Negotiated net GP increase plus labor index addition to annual customer distribution agreements.
- Work closely with transportation / logistics daily on all components of customer inventory management receiving and last mile deliveries.
- Engage in customer accounts receivable reviews to manage account financials and aging
- Work closely with finance to facilitate various customer corporate accrual programs
- Planned and managed annual business reviews presented to CEO, CFO and VP level management
- Involved in OTR and express shipment situational management
- Lebanon Tennessee
E3 Coordinator and Purchasing Manager Analyst
Performance Food Group Customized Dist.
Lebanon
01.2012 - 01.2016
- Company Overview: Lebanon Tennessee
- Direct supervisor for buyers’ procurement software continuous education
- Developed and managed buyer education program for E3 / JDA purchasing software
- JDA Certified Professional Essentials and Foundations Level Advanced Warehouse Replenishment
- Facilitated two software corporate level updates for the E3 system
- Developed Excel program for managing aged beef program inventory with an approximate $7 million inventory value
- Worked closely with IT to develop the Web Query week to date exceptions SOP
- Created 21-day short shelf-life stock level analysis, daily fresh burger and procurement excel templates used nationwide at a corporate level
- Lebanon Tennessee
Category Manager; Pork and Poultry
Performance Food Group Customized Dist.
Lebanon
01.2006 - 01.2012
- Company Overview: Lebanon Tennessee
- Managed purchasing assistants as direct supervisor
- Work closely with A/P to manage payables with above average results
- Procured and maintain weekly capital inventory levels over 20 million dollars
- Performed above standards of 99.99% fill rate
- Managed concept average pork pricing system valued at over 30 million dollars annually
- Selected to develop the concept of a new pre-order program
- Placed on the IT improvements advisory board. Worked closely with IT on several system improvement implementations
- Facilitated the addition of automated coding directly to internal GL for category tracking
- Lebanon Tennessee
Category Manager; Dairy
Performance Food Group Customized Dist.
Lebanon
01.2004 - 01.2006
- Company Overview: Lebanon Tennessee
- Managed purchasing assistants as direct supervisor
- Work closely with A/P to manage payables with above average results
- Procured and maintained over 10 million inventory capital
- Performed above standards of 99.99% fill rate
- Managed 1.5-million-dollar nationwide Listeria butter recall crisis resulting in packer bankruptcy
- Managed concept average butter pricing system worth over 25 million dollars annually
- Created excel template which enables global analysis to balance stock levels per item at the national corporate level
- Lebanon Tennessee
Merchandiser; Poultry and Dairy
Robert Orr/Sysco
Nashville
01.2001 - 01.2004
- Company Overview: Nashville Tennessee
- Developed highest growth in Extra Melt cheese for the Southeast
- Achieved top third in bonus earnings for five years running based on sales, aging, earnings and efficiency.
- Initiated and maintained vendor programs and market pricing awareness
- Nashville Tennessee
Merchandiser; Canned and Dry
Robert Orr/Sysco
Nashville
01.1997 - 01.2001
- Company Overview: Nashville Tennessee
- Procured and maintained 1.5-million-dollar inventory
- Two-year National Master Merchant Award runner-up
- Nashville Tennessee
Merchandiser; Equipment and Smallwares
Robert Orr/Sysco
Nashville
01.1996 - 01.1997
- Company Overview: Nashville Tennessee
- Procured and maintained 800-thousand-dollar inventory
- Controlled consolidated pool truck with E&S, chemicals and disposables
- Nashville Tennessee
Marketing Associate
Robert Orr/Sysco
Nashville
01.1995 - 01.1996
- Company Overview: Nashville Tennessee
- Graduated top in class of Robert Orr/Sysco Marketing Associate School
- On honor roll for Robert Orr/Sysco’s 'Sysco and You' sales tracking program
- Nashville Tennessee
Assistant Manager; Lexington, Kentucky Store
Chop House Restaurant
Lexington
01.1994 - 01.1995
- Direct supervisor of 30 employees; Indirect supervisor of 30 additional employees
- Responsible for budget projection and ledger reconciliation
Bar Manager; Lexington, Kentucky Store
Chop House Restaurant
Lexington
01.1993 - 01.1994
- Direct supervisor of 12 employees
Bar Manager; Knoxville, Tennessee Store
Chop House Restaurant
Knoxville
01.1992 - 01.1993
- Opening Team Leader
Education
Bachelor’s degree - Econ / Marketing
University of Tennessee
Knoxville, TNJDA Certified Essentials Buyer-Replenishment Analyst - AWR Client Server
JDA Certified Foundation Buyer-Replenishment Analyst - AWR Client Server
Skills
- Customer relationship management
- Business development
- Supply chain optimization
- Data-driven decision making
- Leadership skills
- Problem solving
- Contract negotiation
- Multi-Tasking
- Interpersonal Skills
- Strategic/Tactical Planning
- Multimillion Sales Volume Management
- Sales negotiations
- IT Network and Platform design
- IT software implementation
Affiliations
- Retired Competitive soccer coach with National awards and a High School recognized my contributions by naming the school stadium Jim Carr Field
Timeline
National Account Manger
INETCO – LLC
01.2022 - Current
Independent Insurance Producer
Phoenix Consultants - USHA
01.2021 - 01.2022
National Account Manger
Performance Food Group Customized Dist.
01.2016 - 01.2021
E3 Coordinator and Purchasing Manager Analyst
Performance Food Group Customized Dist.
01.2012 - 01.2016
Category Manager; Pork and Poultry
Performance Food Group Customized Dist.
01.2006 - 01.2012
Category Manager; Dairy
Performance Food Group Customized Dist.
01.2004 - 01.2006
Merchandiser; Poultry and Dairy
Robert Orr/Sysco
01.2001 - 01.2004
Merchandiser; Canned and Dry
Robert Orr/Sysco
01.1997 - 01.2001
Merchandiser; Equipment and Smallwares
Robert Orr/Sysco
01.1996 - 01.1997
Marketing Associate
Robert Orr/Sysco
01.1995 - 01.1996
Assistant Manager; Lexington, Kentucky Store
Chop House Restaurant
01.1994 - 01.1995
Bar Manager; Lexington, Kentucky Store
Chop House Restaurant
01.1993 - 01.1994
Bar Manager; Knoxville, Tennessee Store
Chop House Restaurant
01.1992 - 01.1993
Bachelor’s degree - Econ / Marketing
University of Tennessee
JDA Certified Essentials Buyer-Replenishment Analyst - AWR Client Server
JDA Certified Foundation Buyer-Replenishment Analyst - AWR Client Server
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