James Francis
Cookeville
Summary
Dynamic sales professional with a proven track record at United Rentals, excelling in customer service and persuasive negotiation. Achieved significant revenue growth through consultative selling and relationship building. Adept at upselling and cross-selling, while mentoring junior team members to enhance overall sales performance.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative
United Rentals
09.2021 - Current
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Used CRM software to maintain detailed contact logs and account records.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
Director of Football Operations
Gardner Webb University
01.2020 - 09.2021
- Oversaw operational and discretionary budgets.
- Reduced operational costs through careful budget management and resource allocation.
- Supported development staff in fundraising, advancement and public relations.
- Managed logistics for team travel arrangements, accommodations, meals, equipment transport, and scheduling.
- Oversaw the successful organization of numerous events, including games, tournaments, fundraisers, and community outreach initiatives.
- Facilitated communication between coaching staff, players, and administration to ensure smooth daily operations.
Sales Associate
Stonecom Cookeville
06.2019 - 01.2020
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Established new accounts through cold calling and personal visits to potential customers.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Education
Bachelor of Science - Communications
Tennessee Technological University
Cookeville, TN05-2018
Skills
- Exceptional customer service
- Adept multi-tasker
- Upselling and cross selling
- Interpersonal communication
- Contract management
- Persuasive negotiator
Timeline
Inside Sales Representative
United Rentals
09.2021 - Current
Director of Football Operations
Gardner Webb University
01.2020 - 09.2021
Sales Associate
Stonecom Cookeville
06.2019 - 01.2020
Bachelor of Science - Communications
Tennessee Technological University
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