Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Fuller

Columbia

Summary

Dynamic Senior Glass Technician with extensive experience at Jack Morris Auto Glass, recognized for enhancing customer satisfaction and reducing material costs through precise project estimation. Skilled in glass cutting and effective communication, I consistently exceed quality goals while mentoring junior technicians and ensuring safety on all job sites.

Overview

8
8
years of professional experience

Work History

Senior Glass Technician

Jack Morris Auto Glass
11.2020 - Current
  • Collaborated with team members on large-scale projects, ensuring timely completion and high-quality results.
  • Reduced material costs by accurately measuring and estimating project requirements during the initial consultation phase.
  • Enhanced customer satisfaction by efficiently repairing and replacing glass in automobiles, homes, and businesses.
  • Prevented potential accidents by conducting thorough inspections of job sites prior to beginning work, identifying hazards and implementing necessary precautions.
  • Improved overall team productivity by sharing expertise with junior technicians through mentorship and hands-on training sessions.
  • Implemented effective communication strategies with clients, resulting in clear understanding of project requirements and expectations.
  • Built lasting client relationships through consistent follow-up and dedication to exceeding customer expectations on every project.
  • Completed specialized training in various glass cutting techniques to improve precision and reduce waste.
  • Assisted in inventory management, ordering supplies as needed to maintain adequate stock levels for ongoing projects.
  • Decreased turnaround time on assignments by maintaining proficiency in the use of industry-specific tools and equipment.
  • Utilized advanced glazing techniques to install custom glass products for a variety of applications.
  • Provided exceptional customer service, addressing client concerns promptly and professionally throughout the entire process.
  • Completed emergency glass repair services quickly while maintaining high-quality results, minimizing downtime for clients.
  • Replaced seals around windows to prevent water leakage and protect surrounding structures.
  • Met or exceeded company-defined quality and production goals.
  • Obtained windshields and windows for specific makes and models of vehicles, identifying and addressing defects prior to installation.
  • Oversaw inventory management and purchasing, proactively ordering required quantity of parts and supplies.
  • Avoided delays or vehicle damage by removing moldings, clips, windshield wipers, screws, bolts and moldings from windshield area.
  • Cut safety glass according to specified patterns and performed precision pattern-making and glass-cutting to custom-fit replacement windows.
  • Provided quality auto glass installation services, windshield replacement, and crack repair.

Glass Technician

Glass Doctor TN
08.2017 - 10.2020

*Installed glass on various job sites including, buildings, homes and businesses


* Installed Auto glass, fixed cracks, leaks or chips in the glass


*Performed excellent customer service while maintaining a high install rate and timing

Education

Maury County Highschool
Columbia,TN
2009

Skills

  • Tempered glass handling
  • Glass fabrication
  • Power tool operation
  • Hand tool proficiency
  • Measurement accuracy
  • Adaptable to change
  • Stress tolerance
  • Insulated glass units
  • Safety procedures adherence
  • Project estimation
  • Window installation
  • Sealant application
  • Glass cutting precision
  • Glazing techniques
  • Structural glass design
  • Glass repair expertise
  • Heavy lifting
  • Power tool proficiency
  • Hand tool expertise
  • Quality control procedures
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Customer service skills
  • Multitasking
  • Reliability
  • Excellent communication
  • Installation and repairs
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Detail-oriented
  • Window glass replacement
  • Safety procedures
  • Product knowledge
  • Billing and invoicing
  • Professionalism
  • Safety inspection
  • Record keeping
  • Time management abilities
  • Written communication
  • Precision measurement
  • Technical understanding
  • Damage assessment
  • Glass handling
  • Glass polishing
  • Glass handling and storage
  • Leak detection
  • Windshield replacement
  • Glass cutting
  • Safety glass replacement
  • Weatherproofing

Timeline

Senior Glass Technician

Jack Morris Auto Glass
11.2020 - Current

Glass Technician

Glass Doctor TN
08.2017 - 10.2020

Maury County Highschool
James Fuller