Summary
Overview
Work History
Education
Skills
Timeline
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James Hall

Soddy

Summary

Dynamic and results-driven professional with expertise in meat cutting and customer service, honed at Food City. Proven ability to enhance customer loyalty through attentive service and effective product presentation. Skilled in workplace safety and stock rotation, consistently achieving high standards in food safety compliance and reducing shrinkage rates.

Overview

5
5
years of professional experience

Work History

Meat Department Associate

Food City
06.2025 - Current
  • Assisted customers with special requests, such as custom cuts or specific preparation instructions, enhancing their shopping experience.
  • Ensured accurate pricing through consistent label verification and updates on meat products.
  • Maximized product freshness by consistently monitoring inventory levels and rotating stock accordingly.
  • Reduced shrinkage rates by conducting regular audits of perishable items, ensuring proper storage conditions were met.
  • Collaborated with store management to implement innovative merchandising strategies that showcased the department''s offerings and enticed shoppers to explore new products.
  • Addressed potential issues proactively, identifying discrepancies in inventory counts or pricing errors before they impacted store revenue.
  • Increased sales, effectively promoting weekly specials and suggesting relevant recipe ideas to customers.
  • Contributed to team efficiency, assisting with unloading deliveries and stocking shelves in a timely manner.
  • Enhanced workplace safety with strict adherence to sanitation and hygiene guidelines when handling raw products.
  • Bolstered customer loyalty through attentive service and genuine enthusiasm for helping shoppers find the perfect cut of meat for their culinary creations.

Customer Service Representative

Circle K
02.2024 - 03.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Forklift Operator

Yapp
01.2023 - 02.2024
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.

Weld Technician

Gestamp
02.2021 - 10.2023
  • Increased productivity by consistently meeting project deadlines through effective time management and prioritization of tasks.
  • Enhanced weld quality by performing thorough inspections and implementing necessary adjustments to welding equipment.
  • Reduced project lead times staying updated latest industry trends technologies applying them efficiently in daily tasks.
  • Advanced personal professional development through ongoing training courses, workshops, and certifications within the welding industry.
  • Collaborated with engineering teams to interpret blueprints accurately ensuring correct alignment of structures according to specifications.
  • Optimized workflow efficiency by collaborating with team members to develop and implement standard operating procedures for welding tasks.
  • Demonstrated technical expertise in various types of welding processes such as MIG, TIG, stick, flux-cored, and submerged arc techniques.

Education

GED -

Dayton Public Schools
Dayton, OH
11-2010

Skills

  • Cutting precision
  • Knife handling
  • Workplace safety
  • Meat cutting expertise
  • Cross-contamination prevention
  • Sanitation practices
  • Stock rotation
  • Food safety compliance
  • Weighing accuracy
  • Product presentation
  • Labeling proficiency
  • Temperature monitoring
  • Maintaining freshness

Timeline

Meat Department Associate

Food City
06.2025 - Current

Customer Service Representative

Circle K
02.2024 - 03.2025

Forklift Operator

Yapp
01.2023 - 02.2024

Weld Technician

Gestamp
02.2021 - 10.2023

GED -

Dayton Public Schools

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James Hall