Experienced Operations Manager with a proven track record in inventory control, safety compliance, and team collaboration. Committed to enhancing operational efficiency and improving team performance.
Overview
8
8
years of professional experience
Work History
Freight Team Associate
The Home Depot Inc
Peoria
02.2026 - Current
Unloaded freight from delivery trucks efficiently.
Organized stock in designated warehouse locations.
Collaborated with team members to streamline operations.
Followed safety guidelines when using equipment and tools.
Supported inventory management by restocking shelves promptly.
Worked cooperatively with coworkers to complete tasks efficiently within deadlines.
Provided support to other team members when needed throughout shift.
Operated equipment such as pallet jacks, electric lifts in accordance with OSHA standards.
Organized and maintained warehouse space in a neat and orderly fashion.
Operations Manager
Universal Logistics Holdings Inc.
Mossville
10.2022 - 12.2025
Supervised daily operations to ensure efficient workflow and adherence to safety standards.
Coordinated logistics and transportation schedules to optimize delivery times and resource allocation.
Implemented process improvements to streamline operations and reduce waste.
Collaborated with cross-functional teams to enhance communication and project coordination.
Resolved operational issues by troubleshooting problems in real-time effectively.
Built strong operational teams to meet process and production demands.
Managed staffing needs through recruitment, selection, onboarding, and training.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Assessed employee development needs and provided feedback on their progress towards meeting goals.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Developed and implemented operational procedures to ensure quality standards are met.
Analyzed data from daily reports to identify trends in production performance metrics.
Improved morale and management communication by creating employee recognition and rewards practices.
Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Presented performance and productivity reports to supervisors.
Produced SOPs to document workplace procedures and optimize productivity through standardization.
Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
Measured and reviewed performance via KPIs and metrics.
Operations Manager
HK Logistics
Mossville
06.2018 - 10.2022
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Supervised daily operations to ensure efficient workflow and adherence to safety standards.
Monitored and improved efficiency of processes, team performance, and customer service.
Implemented process improvements to streamline operations and reduce waste.
Trained staff on operational procedures and best practices for maximum efficiency.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Managed inventory levels, maintaining accurate records of stock and supplies.
Resolved operational issues by troubleshooting problems in real-time effectively.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Developed and implemented operational procedures to ensure quality standards are met.
Built strong operational teams to meet process and production demands.
Collaborated with cross-functional teams to enhance communication and project coordination.
Collaborated with management team on long-term strategic planning initiatives for the organization.