James Luongo
Spring Hill
Summary
Experienced management professional prepared to drive operational excellence and team efficiency. Proven track record in overseeing daily operations, resolving conflicts, and ensuring client satisfaction. Strong focus on team collaboration and adaptability, fostering productive and results-oriented environment. Skilled in leadership, problem-solving, and strategic planning, with commitment to achieving organizational goals.
Overview
9
9
years of professional experience
Work History
Facilities Real Estate and Engineering Lead
Alnylam Pharmaceuticals
03.2022 - Current
- Manage supplier performance at the facility and maximize utilization of suppliers, preferred vendors and contractors
- Coordinate discussions with each vendor or supplier regarding goal setting, performance criteria, and performance review
- Develop scope of services and assist in vendor negotiations for new and the maintenance of existing contracts
- Meet or Exceed Site KPIs; Monitor SLAs monthly to identify potential off track areas and plan corrective actions accordingly
- Assist finance team with PO and vendor invoice problems or issues support monthly finance activities/deliverables
- Manage all PO and WO processes (create, goods receipt, WO management) vendor invoice submission accordingly for multiple locations
- Implement and guide the department's operational strategy ensuring that productivity and efficiency thresholds are met or exceeded
On Site Manager
Rioch USA at Alnylam Pharmaceuticals
10.2020 - 03.2022
- Conducted regular site inspections to ensure compliance with regulatory requirements and company standards.
- Developed strong relationships with clients, resulting in repeat business and excellent referrals.
- Resolved conflicts among team members, fostering a positive work environment conducive to productivity.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Assisted in budget planning and financial forecasting for projects, contributing to cost-effective decisionmaking.
- Defined clear targets and objectives and communicated to other team members.
Shipping and Receiving Supervisor
Jones Lang Lasalle At Alnylam Pharmaceuticals
03.2019 - 10.2020
- Trained new staff on job duties, company policies, and safety procedures for onboarding.
- Developed and implemented strategies to improve team productivity and efficiency.
- Fostered a positive workplace culture by promoting open communication, teamwork, and recognition of individual achievements within the shipping and receiving team.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Organized and detail-oriented with a strong work ethic.
Shipping and Receiving Lead
Cushman & Wakefield at Alnylam Pharmaceuticals
04.2018 - 03.2019
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Improved shipping efficiency by streamlining packing and labeling processes.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Optimized storage space usage by efficiently organizing inventory within the warehouse facility.
Manager of Operations
Quantem Aviation Services
09.2015 - 12.2019
- Conduct timely and thorough investigations associated with cargo damage, security events and employee injuries and present findings to interdepartmental audience
- Responsible to evaluate, manage and provide ongoing feedback to employees while developing individuals and encouraging career advancement
- Participate and exchange ideas in meetings and conference calls as required keeping the Operations at our location updated on new developments
- Assist the General Manager with station audits, provide information needed for reports, and handle all airline and FAA questions/concerns as required
- Establish and maintain safety compliance of aircraft, customers, facilities and employee working environments
- Address issues and provide corrective action as required to meet company goals
Education
High School Diploma -
Northeast Metro Tech
Wakefield, MA06-2011
Skills
- Problem-solving
- Attention to detail
- Organizational skills
- Excellent communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Customer relations
- Work Planning and Prioritization
Timeline
Facilities Real Estate and Engineering Lead
Alnylam Pharmaceuticals
03.2022 - Current
On Site Manager
Rioch USA at Alnylam Pharmaceuticals
10.2020 - 03.2022
Shipping and Receiving Supervisor
Jones Lang Lasalle At Alnylam Pharmaceuticals
03.2019 - 10.2020
Shipping and Receiving Lead
Cushman & Wakefield at Alnylam Pharmaceuticals
04.2018 - 03.2019
Manager of Operations
Quantem Aviation Services
09.2015 - 12.2019
High School Diploma -
Northeast Metro Tech
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