LIZBETH GONZALEZ
Nashville
Summary
Ambitious individual with proven track record of launching successful businesses, establishing and managing operations, and driving financial results. Respected leader who is adept at cultivating relationships with customers and employees, and motivating teams to work together to achieve business objectives. Exceptional problem-solving and communication skills, with a focus on creating customer-centric solutions to drive business growth.
Overview
12
12
years of professional experience
Work History
Owner
LJ Electrical LLC
Nashville, TN
03.2021 - Current
- Managed the daily operations related to customer service, inventory management, and marketing.
- Maintained a high standard of customer service through quality assurance checks.
- Negotiated contracts and agreements with business partners, vendors, and customers.
- Train staff to insure better quality
Lead
Off Broadway Shoes
Nashville, TN
03.2014 - Current
- Supervised the daily work of staff to ensure work prioritization and quality.
- Mentored and coached team members to ensure successful performance.
- Delegated tasks to team members according to project requirements and employee strengths.
- Enforced company policies while providing guidance and support as needed, revealing sound judgment and decision-making ability.
- Reported staff progress, deficiencies, and training needed to management.
- Resolved problems and escalated high-level issues to supervisor within established timeframes.
- Coordinated with management to prioritize assignments based on current issues and business needs.
- Communicated work goals and deadlines to employees to increase productivity and meet project benchmarks.
- Provided support to staff members regarding their schedules or any changes that need to be made.
Auditor
HOLIDAY INN VANDERBILT
Nashville, TN
02.2016 - 01.2017
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Focused on learning new skills and staying updated with industry changes.
- Provided efficient and courteous service to customers at all times.
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
- Nightly counts and reports
Team Associate
Country Music Hall Of Fame
Nashville, TN
04.2014 - 01.2015
- Ensured the highest level of customer satisfaction by providing friendly and efficient service.
- Developed strong customer service and communication skills through daily interactions with customers.
- Enhanced organizational abilities by efficiently managing multiple tasks in a timely manner.
- Performed cashier duties including processing payments, issuing receipts, and balancing register drawers accurately.
- Demonstrated leadership qualities while assisting team members to complete assigned tasks.
Education
High School Diploma -
Maplewood High School
Nashville, TN05-2015
Skills
- Investor Relations
- Coaching and Mentoring
- Business Planning
- Customer Relations
- Staff Training
- Sales Leadership
- Budget Development
- Staff Management
- Verbal and Written Communication
- Business Administration
- Team Oversight
- Hiring and Staffing
- Strategic Project Planning
- Sales Oversight
- Financial Planning
- Raising Capital
LANGUAGES
Spanish - Bilingual
English
Timeline
Owner
LJ Electrical LLC
03.2021 - Current
Auditor
HOLIDAY INN VANDERBILT
02.2016 - 01.2017
Team Associate
Country Music Hall Of Fame
04.2014 - 01.2015
Lead
Off Broadway Shoes
03.2014 - Current
High School Diploma -
Maplewood High School