James Roy
Murfreesboro
Summary
A motivated and dependable team player who has over two years of customer service and operations experience. Promoted to Park Lead due to leadership qualities, attention to detail, and hard work. Takes pride in the way they work, honing in on being punctual, hard work, and doing everything with integrity. Wants to grow as a person, a worker, and to find new opportunities.
Overview
3
3
years of professional experience
Work History
Park Lead and Team Member
Urban Air Trampoline and Adventure Park
Murfreesboro
08.2022 - Current
- Park Lead -
- Oversee daily operations and support team members in providing a clean, safe, and fun environment.
- Lead and train new staff to maintain quality service to guests, and monitor safety procedures.
- Engaged with customers to provide excellent service and product knowledge.
- Assist with inventory checks and restocking supplies across various areas of the park.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Maintain facility standards by organizing equipment, inspecting attractions, and reporting maintenance needs.
- Collaborated with team members to maximize productivity and efficiency.
- Managed the cleanliness of the park and actively followed cleaning procedures.
- Team Member -
- Rotated through series of different stations based on team needs.
- Upheld high standards of productivity and quality in operations.
- Maintained positive working relationship with fellow staff and management.
- Assisted guests with check-in, attractions, and equipment.
- Daily cleaning and restocking supplies throughout the day, depending on park needs.
- Monitor all guests' safety, and maintain all safety rules.
Education
Associate of Science - Sports & Leisure Management
Motlow State Community College
Smyrna, TN05-2026
High School Diploma -
HomeLife Academy
Murfreesboro, TN05-2024
Skills
- Strong work ethic
- Ability to work and communicate with others
- Able to maintain health and safety standards
- Willingness to learn
- Cash handling
- Point-of-sale system
- Leadership qualities
- Flexible schedule
- Time management and task prioritization
- Customer service
- Punctual
- Ability to work fast pace
Timeline
Park Lead and Team Member
Urban Air Trampoline and Adventure Park
08.2022 - Current
Associate of Science - Sports & Leisure Management
Motlow State Community College
High School Diploma -
HomeLife Academy
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