James Terry
101 Grassland Drive, Gallatin
Summary
Exhibiting strong resolve within any organization i am involved with. I demonstrate effective communication and leadership abilities to tackle tasks successfully. With skills in communication and leadership, I am flexible and adapt quickly to new environments. Eager to contribute to team success and continuously enhance professional skills, I bring dedication to every project.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Deli Clerk
Publix at Indian Lake
Hendersonville, TN
08.2018 - 05.2020
- Slice meats and cheese, make sub sandwiches, and operate and maintain the hot hase Iteams.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Push products from the weekly sales list, and to offer suggestions to customers on items that would complement or enhance their orders.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Responsible for helping customers find what they were looking for in my department and throughout the store.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Greeted customers at counter to fulfill requests and answer questions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Deli Clerk
Publix Grocery Store
1931 Long Hollow Pike, Gallatin, TN, 37066
10.2023 - Current
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Offered product samples to customers, generating additional sales through taste-testing.
- Maintained cleanliness and organization in deli area, ensuring welcoming environment for customers.
- Managed deli equipment maintenance, ensuring all machines operated safely and efficiently.
- Assisted customers with product selection, sharing knowledge on deli items to guide their choices.
- Trained new deli clerks, enhancing team's efficiency and service quality.
- Responded to customer inquiries and complaints with professionalism, restoring satisfaction swiftly.
- Offered samples of new products to customers, directly contributing to higher product visibility and sales.
- Maintained strict adherence to health and safety guidelines, ensuring safe shopping and working environment.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Documented customer orders and conveyed special requests to kitchen staff.
Education
High School -
Station Camp High School
01.2018
Bachelor's degree - Sociology with a focus on Criminal Justice
University of Tennessee
01.2023
Associate's degree - Criminal Justice
Vol State Community College
01.2020
Skills
- Communication
- Time Management
- Adaptability
- Leadership
- Strong work ethic
- Critical thinking
- Problem-solving
- Adaptability and flexibility
- Team player
- Teamwork and collaboration
- Verbal and written communication
- Honesty and integrity
Accomplishments
- Qualified for the U.S. Fencing Nationals in 2017
- Earned the Billy Mitchell Award 2016 Civil Air Patrol
Affiliations
- Civil Air Patrol
- Music City Fencing Club
- UTK Fencing Club
- Publix Grocery Store Chain
- Sons Of The American Revolution
- University of Tennessee Knoxville
- The National Society Of Leadership and Success
- Vols State Community College
- Station Camp High School JROTC
Certification
- Certified Boars Head Deli Clerk
Awards
2018 Station Camp H. S. Senior Awards night: Academic Award English IV, Qualifier for the U.S. National Fencing Championship 2017, Civil Air Patrol: Earned Billy Mitchell Award 2016
Timeline
Deli Clerk
Publix Grocery Store
10.2023 - Current
Deli Clerk
Publix at Indian Lake
08.2018 - 05.2020
Bachelor's degree - Sociology with a focus on Criminal Justice
University of Tennessee
Associate's degree - Criminal Justice
Vol State Community College
High School -
Station Camp High School