Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Awards
Timeline
Generic

James Terry

101 Grassland Drive, Gallatin

Summary

Exhibiting strong resolve within any organization i am involved with. I demonstrate effective communication and leadership abilities to tackle tasks successfully. With skills in communication and leadership, I am flexible and adapt quickly to new environments. Eager to contribute to team success and continuously enhance professional skills, I bring dedication to every project.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Deli Clerk

Publix at Indian Lake
08.2018 - 05.2020
  • Slice meats and cheese, make sub sandwiches, and operate and maintain the hot hase Iteams.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Push products from the weekly sales list, and to offer suggestions to customers on items that would complement or enhance their orders.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
  • Responsible for helping customers find what they were looking for in my department and throughout the store.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Deli Clerk

Publix Grocery Store
10.2023 - Current
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Maintained cleanliness and organization in deli area, ensuring welcoming environment for customers.
  • Managed deli equipment maintenance, ensuring all machines operated safely and efficiently.
  • Assisted customers with product selection, sharing knowledge on deli items to guide their choices.
  • Trained new deli clerks, enhancing team's efficiency and service quality.
  • Responded to customer inquiries and complaints with professionalism, restoring satisfaction swiftly.
  • Offered samples of new products to customers, directly contributing to higher product visibility and sales.
  • Maintained strict adherence to health and safety guidelines, ensuring safe shopping and working environment.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Documented customer orders and conveyed special requests to kitchen staff.

Education

High School -

Station Camp High School
01.2018

Bachelor's degree - Sociology with a focus on Criminal Justice

University of Tennessee
01.2023

Associate's degree - Criminal Justice

Vol State Community College
01.2020

Skills

  • Communication
  • Time Management
  • Adaptability
  • Leadership
  • Strong work ethic
  • Critical thinking
  • Problem-solving
  • Adaptability and flexibility
  • Team player
  • Teamwork and collaboration
  • Verbal and written communication
  • Honesty and integrity

Accomplishments

  • Qualified for the U.S. Fencing Nationals in 2017
  • Earned the Billy Mitchell Award 2016 Civil Air Patrol


Affiliations

  • Civil Air Patrol
  • Music City Fencing Club
  • UTK Fencing Club
  • Publix Grocery Store Chain
  • Sons Of The American Revolution
  • University of Tennessee Knoxville
  • The National Society Of Leadership and Success
  • Vols State Community College
  • Station Camp High School JROTC

Certification

  • Certified Boars Head Deli Clerk

Awards

2018 Station Camp H. S. Senior Awards night: Academic Award English IV, Qualifier for the U.S. National Fencing Championship 2017, Civil Air Patrol: Earned Billy Mitchell Award 2016

Timeline

Deli Clerk

Publix Grocery Store
10.2023 - Current

Deli Clerk

Publix at Indian Lake
08.2018 - 05.2020

Bachelor's degree - Sociology with a focus on Criminal Justice

University of Tennessee

Associate's degree - Criminal Justice

Vol State Community College

High School -

Station Camp High School

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James Terry