Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

James Allen Jones

Telford

Summary

Dedicated cashier with proven skills in cash handling and transaction processing. Committed to delivering exceptional customer service and maintaining accuracy during high-volume periods.

Overview

39
39
years of professional experience

Work History

Cashier 3rd. key

Goodwill
Kingsport
05.2022 - 07.2025
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Processed customer transactions accurately and efficiently at a busy retail environment.
  • Assisted customers with product inquiries and provided excellent service consistently.
  • Handled cash, credit, and debit transactions while ensuring secure payment processing.
  • Collaborated with team members to manage high-volume rush periods effectively.
  • Followed company policies for returns and exchanges to ensure customer satisfaction.
  • Operated point-of-sale system for transactions and inventory tracking accurately.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Cashier Assistant Manager

Popcorn Video
Greeneville
09.1986 - 09.2021
  • Assisted with daily operations and staff management at a busy video rental store.
  • Trained new cashiers on customer service and register procedures.
  • Handled customer inquiries and resolved issues effectively and promptly.
  • Processed transactions accurately using point-of-sale systems and cash registers.
  • Managed inventory levels, ensuring products were stocked and organized on shelves.
  • Conducted regular audits of cash drawers to maintain accuracy and accountability.
  • Collaborated with team members to enhance store layout and product displays.
  • Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
  • Processed payments from customers using various payment methods such as credit cards or cash.
  • Performed duties of a cashier when needed during peak periods or staff shortages.
  • Resolved customer disputes in a timely manner while adhering to company policies.
  • Monitored cashiers to ensure accuracy in transactions and compliance with company policies.
  • Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.

Education

High School Diploma -

Greeneville High School
Greeneville, TN
05-1979

Skills

  • Cash handling
  • Transaction processing
  • Point-of-sale operation
  • Employee training
  • Effective communication
  • Customer engagement
  • Reliability and punctuality
  • Drawer balancing

References

References available upon request.

Timeline

Cashier 3rd. key

Goodwill
05.2022 - 07.2025

Cashier Assistant Manager

Popcorn Video
09.1986 - 09.2021

High School Diploma -

Greeneville High School

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James Allen Jones