James D. Poteet

At PromptCare DME (Durable Medical Equipment), an Account Executive plays a pivotal role in managing and cultivating relationships with clients to drive business growth. The primary responsibilities of an Account Executive at PromptCare DME include:

Client Acquisition and Retention: Account Executives are responsible for identifying and targeting potential clients, understanding their needs, and presenting PromptCare DME's products and services as solutions. We also focus on retaining existing clients by ensuring satisfaction and addressing any concerns.

Sales and Revenue Generation: Account Executives actively engage in the sales process, negotiating terms, and closing deals. We work to meet and exceed sales targets, contributing to the overall revenue goals of PromptCare DME. This involves staying informed about the latest industry trends, competitor activities, and market demands.

Customer Relationship Management (CRM): Account Executives utilize CRM tools to manage client interactions, track sales activities, and maintain a comprehensive database of client information. We also ensure timely and accurate reporting to monitor performance metrics and assess the effectiveness of sales strategies.

Product Knowledge: Account Executives have an in-depth understanding of PromptCare DME's products and services. This knowledge is crucial in effectively communicating the value proposition to clients, addressing inquiries, and providing customized solutions that align with client needs.

Collaboration with Internal Teams: Account Executives collaborate closely with internal teams such as marketing, customer support, and product development. This collaboration ensures a seamless experience for clients and allows PromptCare DME to adapt its offerings based on market feedback and evolving needs.

Compliance and Documentation: Account Executives are responsible for ensuring that all sales activities comply with relevant regulations and industry standards. We maintain accurate documentation of transactions, contracts, and client communications.

Training and Education: Account Executives may be involved in training and educating clients on the proper use of PromptCare DME's products. This includes providing information on product features, benefits, and any additional support services available.

Market Analysis: Account Executives conduct market analysis to identify opportunities for growth, assess customer needs, and provide feedback to the company for strategic planning.

In summary, an Account Executive at PromptCare DME is a multifaceted professional who combines sales acumen, relationship management skills, and industry knowledge to drive business success and ensure client satisfaction in the field of durable medical equipment.

• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
• Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
• Streamlined account management processes for increased efficiency and improved client retention rates.
• Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.

Neonatal Pediatric Transport Respiratory Therapists play a vital role in ensuring the safe and effective transport of critically ill infants and children, providing expert respiratory care to optimize their chances of recovery.

• Enhanced patient care by efficiently assessing, monitoring, and documenting vital signs, lab results, and medical histories.
• Reduced complications for critically ill patients through the implementation of individualized care plans based on each patient''s unique needs.
• Improved communication between interdisciplinary teams by serving as a liaison to ensure accurate information exchange and seamless coordination of care.
• Increased patient satisfaction scores by providing compassionate, empathetic support to patients and their families during times of crisis.
• Maintained a safe environment for trauma ICU patients by enforcing strict infection control measures and adhering to safety guidelines.
• Provided ongoing education to nursing staff on current best practices in trauma ICU care, leading to improved clinical outcomes.

As a Lead Respiratory Therapist I used my skill, experience and professionalism along with my clinical expertise and leadership abilities to ensure the effective and efficient delivery of respiratory care services while promoting a culture of continuous improvement within the respiratory therapy depa
rtment.

• Improved employee morale by addressing concerns and implementing positive changes in the work environment.
• Streamlined relief operations by organizing schedules and assigning tasks efficiently.
• Enhanced communication between shifts with thorough handover processes and documentation.
• Reduced response times to emergencies, coordinating resources and personnel effectively.

• As a Lead Respiratory Therapist I used my skill, experience and professionalism along with my clinical expertise and leadership abilities to ensure the effective and efficient delivery of respiratory care services while promoting a culture of continuous improvement within the respiratory therapy department.
• Improved employee morale by addressing concerns and implementing positive changes in the work environment.
• Streamlined relief operations by organizing schedules and assigning tasks efficiently.
• Enhanced communication between shifts with thorough handover processes and documentation.
• Reduced response times to emergencies, coordinating resources and personnel effectively.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

• As a Trauma ICU respiratory therapist I was responsible for managing patients on mechanical ventilation, drawing and analyzing arterial blood gases and providing other forms of respiratory therapy. I also taught classes to RN's on mechanical ventilation and provided education to other medical staff on respiratory therapy.
• Improved patient outcomes by implementing evidence-based respiratory care protocols and individualized treatment plans.
• Enhanced patient satisfaction with thorough education on respiratory conditions, medications, and proper device usage.
• Collaborated with interdisciplinary healthcare teams to optimize patient care, resulting in better overall health management.
• Performed comprehensive assessments of patients'' respiratory status to determine appropriate interventions and treatment strategies.
• Skillfully operated complex respiratory equipment, ensuring proper function and accurate results for optimal patient care.

• Proficient in EPIC medical record systems
• Extended respiratory care to the patient population
• Manage and evaluate staff compliance and training within a management role
• Proficient in Volume-Diffuse Respirator (VDR)
• Extended care to Roto-prone ventilatory dependent patients
• Extensive work history in trauma critical care
• Provided education and research in advance modes of ventilation to physicians, nursing and respiratory staff
• Rapid Response Team member
• Adept in intubation.