Summary
Overview
Work History
Education
Skills
Timeline
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Jamiah Shack

Fort Belvoir,VA

Summary

Driven professional with a proven track record at FedEx, adept in customer relationship management and problem-solving. Excelled in team leadership, enhancing team collaboration and client satisfaction. Demonstrated expertise in project leadership and time management, significantly contributing to operational efficiency and client success.

Overview

2
2
years of professional experience

Work History

Store Consultant

FedEx
11.2023 - Current
    • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
    • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
    • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
    • Managed client relationships through regular check-ins and updates on project progress.
    • Enhanced communication among team members to foster collaborative and supportive work environment.

Sales Associate

Letache
05.2023 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Teaching Assistant

Aquinas Montessori
08.2022 - 06.2023
    • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
    • Supported classroom maintenance and upkeep, organizing books, and materials.
    • Supported classroom activities, tutoring, and reviewing work.

      • .

      • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.

Education

High School Diploma -

Hayfield Secondary
Alexandria, VA
06.2022

Skills

  • Team Leadership & Development
  • Customer Relationship Management
  • Project Leadership
  • Problem-solving skills
  • Time Management

Timeline

Store Consultant

FedEx
11.2023 - Current

Sales Associate

Letache
05.2023 - 11.2023

Teaching Assistant

Aquinas Montessori
08.2022 - 06.2023

High School Diploma -

Hayfield Secondary

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Jamiah Shack