Jamie Davis
Cordova ,Tn
Summary
Accomplished Retail Sales Manager offering 10 years of experience in staff oversight and maximizing productivity. Knowledgeable in current merchandising trends, customer needs and shrink reduction. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
10
10
years of professional experience
Work History
Project Manager
Unified Residential Management
06.2022 - 03.2025
- Worked closely with Community Mangers to ensure the success of unit turns by creating purchase orders, which assisted in maintaining occupancy.
- Directed day-to-day operational aspects of project and scope and monitored progress of construction activities, while also creating purchase orders to establish a timeline.
- Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
- Put together estimates, specifications, and other project documents.
- Held construction progress and regular status meetings with project team.
- Scheduled workforce needs with superintendents and allocated company resources to meet project requirements.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Established successful relationships with clients, leading to repeat business and positive referrals.
- Negotiated contracts with vendors and subcontractors for optimal cost savings on materials and services.
- Supervised day-to-day activities of 4-person team of contractors to promote productivity and efficient use of resources, maintaining on-time and under-budget project delivery.
Assistant Store Manager
Lowes Home Improvement
05.2021 - 05.2022
- Manage opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervise and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Initiates actions to develop Associates; provides performance feedback and recognizes accomplishments.
- Interview hired and trained staff associates and equipped to comply with company policies and procedures.
- Coach sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Provide weekly work schedules to employees to accommodate business demands and vacation requests.
- Met daily and quarterly sales goals.
- Process payments for credit and debit cards and returned proper change for cash transactions.
- Creates customer focused environment; provides excellent service.
- Reconcile daily sales transactions to balance and log day-to-day revenue.
- Verify inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Promote professional growth and facilitated talent development of each associate to drive performance excellence.
- Enforce safety policies and procedures to maintain a safe work environment.
- Perform daily audits to identify and effectively eliminate any nonconforming findings.
- Conduct weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Attain expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Retail Sales Supervisor
Home Depot
11.2014 - 05.2022
- Meet and exceed upsell goals by highlighting target merchandise with strategic promotional approaches.
- Train team members in successful strategies to meet operational and sales targets.
- Knows and effectively promotes all areas, products, services, and procedures.
- Perform daily audits to identify and effectively eliminate any nonconforming findings.
- Recruit, interview and hire talented individuals bringing dynamic sales expertise to organization.
- Assess sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Offer hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Oversee employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coach employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Provide strong service to customers, increasing customer loyalty 15%.
- Train new associates on cash register operations, conducting customer transactions and balancing drawer.
- Increase sales by offering advice on purchases and promoting additional products.
- Issue receipts and process refunds, credits or exchanges.
- Coach sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Manages day-to-day staffing and handled scheduling for all store employees.
- Greets all customers cheerfully and ask open-ended questions to ascertain needs.
- Enforce safety policies and procedures to maintain safe work environment.
- Exhibits ethical behavior; consistent and fair in dealings with others.
- Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish common goals.
Education
Diploma -
Hamilton High School
Memphis, TN05.2003
Skills
- Sales expertise
- Goals and performance
- Vendor management
- Order management
- Shrink reduction
- Team Building
- Strategic selling
- Sales Promotion
- Customer Service Management
- Business Leadership
- Sales Tracking
- Decision Making
- Employee Motivation
- Goal Setting
- Team Leadership
- Verbal and Written Communication
- Performance Assessment
- Focus and Follow-Through
- Direct Sales
- Deadline Management
- Customer Relation
- Records Organization and Management
Timeline
Project Manager
Unified Residential Management
06.2022 - 03.2025
Assistant Store Manager
Lowes Home Improvement
05.2021 - 05.2022
Retail Sales Supervisor
Home Depot
11.2014 - 05.2022
Diploma -
Hamilton High School
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