Jamie Parker
Mt. Juliet,TN
Summary
Skilled Administrative support professional with over 25 years' experience in Leadership/Management, HR, Administrative/Assistant, Office Operations, Project Management, and Event Management. Proven ability to work well under pressure managing multiple projects with a positive, driven, ‘can-do’ attitude. Comfortable and confident interacting with all levels of staff and management. Skilled at working independently, as a member of a team, and as a leader. Excels in a fast paced, goal driven, positive, professional, and motivational environment that offers opportunity for continued training, education, and personal growth and advancement.
Overview
32
32
years of professional experience
Work History
Virtual Administrative Assistant
Service Solutions
01.2022 - Current
- Answered and screened 40+ daily calls during high volume open enrollment period to provide information, and take detailed messages.
- Handled confidential personal and health insurance information discreetly, ensuring privacy of clients and executives.
- Increased productivity by providing timely administrative support to multiple project teams simultaneously.
- Expedited decision-making processes by conducting thorough research on industry trends and best practices.
- Enhanced customer relations through prompt resolution of inquiries via phone or text channels.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
Costume Designer/Manager
Costume Couture
06.2010 - Current
- Work directly with design and production teams for opera and ballet companies; private, educational, professional and non-profit theatrical organizations, and YouTube/social media artists
- Collaborated with directors and producers to create visually striking costumes that supported overall vision of production.
- Enhanced costume designs by incorporating historical accuracy and cultural relevance into each project.
- Managed budgets and timelines effectively, ensuring all costumes were completed on time and within budget constraints.
- Management duties including daily operations, file maintenance, budgeting, and supervising staff
- Provide costume shop and backstage health and safety protocols training
- Managed costume rentals/loans including, invoicing, tracking, shipping, and restocking
- Design, construction, purchase, rental, fittings, alterations, and maintenance of all production and inventory costumes.
Special Events Planner
Society For Creative Anachronism
02.1992 - Current
- 30 years of volunteer experience in non-profit activities including new member recruiting, member retention, event planning and management, security services, education and training of non-profit volunteers
- Liaison between local non-profit branch and State of Oregon Parks and Recreation Department to ensure that branch met and upheld long term use agreement for exclusive annual use of local Green way for overnight medieval recreation activities
- Organized and supervised monthly and weekly work parties to provide maintenance and upkeep of Green way
- Taught classes on event planning and management at non-profit educational events
- Taught classes on historical clothing (between 6th and 16th centuries) research, design, patterning and construction, how to interpret historical clothing, construction techniques and identify fabrics in period paintings, manuscripts, and sculptures
- Entered and won historical costume and arts/sciences competitions from beginning to expert levels.
HR Administrative Assistant
MW/MB, LLC
01.2021 - 03.2022
- General administrative duties including greeting visitors and vendors, answering phones, filing, and general housekeeping
- Successfully conducted onboarding duties including background check requests, scheduling physicals, drug screening and hearing tests for 100+ employee facility
- Communicate new hire onboarding status to HR Manager utilizing email, phone, and shared calendar.
- Created and maintained personnel, medical, benefits, and training files, and employee ID badges
- Updated and maintained company bulletin boards, staff photos, and safety postings throughout facility
- Created and maintained monthly activities/events calendar and facility display monitors
- Track monthly/quarterly safety training progress and data for 100+ employees
- Facilitated daily operations team meeting
- Scheduled and supervised onsite quarterly random drug and hearing test sessions.
- Maintained employee uniform program, including ordering, tracking, communicating with route drivers and reviewing monthly invoices for accuracy
- Conducted semi-monthly reviews of company policies and procedures
- Event Planning/Management of company events including employee recognition activities/lunches, quarterly safety lunches, summer outing and holiday party.
- Supported recruitment efforts by coordinating job postings, reviewing resumes, and scheduling interviews.
- Enhanced onboarding experience for new hires through well-organized orientation sessions and timely completion of paperwork.
- Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
- Facilitated open communication between employees and management by organizing regular team meetings and maintaining approachable demeanor.
- Contributed to positive company culture by planning engaging team-building events and activities.
- Maintained confidentiality of sensitive HR information, adhering to strict privacy guidelines at all times.
- Provided exceptional support to HR department during high-volume periods, such as open enrollment or annual performance review cycles.
Office Operations Supervisor/Office Clerk
U.S Census Bureau
01.2020 - 10.2020
- Communicated daily with Field Managers, Supervisors and scheduling staff to meet all deadlines for new hire onboarding/training sessions both verbally and through email.
- Coordinated with Field Managers to confirm training location and staff needs for all training sessions
- Utilized internal reports to identify applicants available for new hire onboarding/training sessions
- Organized clear and concise method of tracking current training sessions for all Southern Oregon Census teams using visual aids for clarity to management and office staff
- Developed job description and duties for team of 6 clerks
- Delegated work load across shifts and monitored daily workflow and activities to ensure that all work tasks were being completed accurately, efficiently and in timely manner
- Communicated expectations and guidance as directed by management to both in-office and field staff while reporting progress and challenges quickly and effectively
- Supervised clerks in processing new hire actions, contract extensions, terminations, and changes to employee records and other HR tasks for office and field staff
- Managed employee selection certificates including opening, assigning, quality control, and closing certificates
- Provided selection certificate management and selection interview training to Office Clerks
- Conducted telephone interviews and completed position selections following appropriate Census guidelines and instructions
- Researched and resolved potential new hire application errors and issues
- Provided receptionist, administrative and office clerical tasks/duties and assistance as requested
- Provided DAPPS, OCS, DPACS training to other clerical staff as requested
- Provided administrative support to Field Managers, Office Operations Supervisors and clerical staff as requested
- Traveled with Field Managers and Office Operations Supervisors to process 100+ new hire actions during Field Supervisor training
Costume Designer/Manager
Shedd Institute for the Arts
06.2010 - 06.2020
- 10 year contract position working on multiple production per year
- Enhanced costume designs by incorporating historical accuracy and cultural relevance into each project.
- Collaborated with directors and producers to create visually striking costumes that supported overall vision of production.
- Managed budgets and timelines effectively, ensuring all costumes were completed on time and within budget constraints.
- Researched and sourced high-quality materials for costume construction, resulting in durable and visually appealing designs.
- Supervised and trained all costume shop support staff including stitchers, crafters, and backstage wardrobe staff
- Participated in weekly design and production staff meetings
- Consistently met production deadlines
- Conducted efficient costume fittings, alterations, repairs, and purchases
- Attended photo shoots, performances and special events
Education
Bachelor of Arts - Business Administration/Marketing/Accounting
Northwest Christian University
Eugene, OR06.2015
Skills
Professional Qualifications
- Dependable/Detail-Oriented/Results Driven
- Excellent Verbal/Written Communication Skills
- Strong Time Management/Multi-Tasking Skills
- Successful Independent worker/Team Leader/and Team Member
- Self Motivated/Quick learner/Creative thinker/Problem-solver
- Comfortable in fast paced, ever-changing work environments
- Accustomed to working on tight deadlines and in tense, high stress environments
- Proficient in all Microsoft Office Suite tools, internet, smartphone applications, and communications platforms to conduct daily business functions/duties
Timeline
Virtual Administrative Assistant
Service Solutions
01.2022 - Current
HR Administrative Assistant
MW/MB, LLC
01.2021 - 03.2022
Office Operations Supervisor/Office Clerk
U.S Census Bureau
01.2020 - 10.2020
Costume Designer/Manager
Costume Couture
06.2010 - Current
Costume Designer/Manager
Shedd Institute for the Arts
06.2010 - 06.2020
Special Events Planner
Society For Creative Anachronism
02.1992 - Current
Bachelor of Arts - Business Administration/Marketing/Accounting
Northwest Christian University
Similar Profiles
James BoboJames Bobo
Worker, Owner at Service SolutionsWorker, Owner at Service Solutions
Nick SchiefertNick Schiefert
Logistics Coordinator at Bosch Automotive Service Solutions LLC.Logistics Coordinator at Bosch Automotive Service Solutions LLC.
Ruben SmithRuben Smith
High Reach Forklift Operator at Lineage Food Service SolutionsHigh Reach Forklift Operator at Lineage Food Service Solutions
Brooke SacherBrooke Sacher
Substitute Preschool Teacher at Mount Juliet Christian AcademySubstitute Preschool Teacher at Mount Juliet Christian Academy
CARY HOGANCARY HOGAN
Data Engineer at Sonata SoftwareData Engineer at Sonata Software