Self-motivated, highly-skilled individual seeking a position with your company where my skills may be applied. I have astute capacity for skill adjustment according to company criteria and I am eager to advance.
Overview
17
17
years of professional experience
Work History
Claims Processor
Xtend Healthcare
Nashville
03.2022 - 07.2025
Processed insurance claims using Xtend Healthcare's proprietary systems.
Reviewed and verified claim documents for accuracy and completeness.
Communicated with clients to gather necessary information for claims processing. Verifying claims to make sure they were sent to the right insurance company going over payments and adjustments with the patient and sometimes checking the EOB for certain types of copays working with patients on coordination of benefit issues with the insurance company
XTend Healthcare
03.2024 - 07.2025
Insurance claims/ Data entry
Process and payments
Working in epic/ Medical Records claims processor
Case Specialist/ customer service
QTC Medical services/VA
01.2021 - 08.2023
Coordinated communication between healthcare providers and veterans for appointments.
Facilitated the claims process by preparing necessary documentation for review.
Assisted in scheduling assessments with appropriate medical professionals.
Lab Technician
BHG Health
Nashville
02.2019 - 11.2021
Labs/ Front desk/receptionist
Conducted routine laboratory tests to ensure sample accuracy and reliability. Verifying Insurance before appointments and taking their co-pays
Dr. Dockery
Hendersonville
10.2010 - 02.2014
Check patients in and out
BMIs
EKGs
AIC
Vital Signs
Capillary Puncture
Venipuncture
Temperature
Laboratory Forms
Nurse Technician/ Labs
In Home Care Inc
01.2009 - 01.2011
Assisted patients with daily living activities and personal care needs.
Documented patient care activities accurately in electronic health records.
Responded quickly to emergency situations in accordance with established protocols.
Observed patients' physical condition and reported changes to nursing staff.
Collected specimens for laboratory testing.
Completed daily patient charting on computer.
Education
Nashville College of Medical Careers - Medical Assisting
Nashville College of Medical Careers
Madison, TN
Skills
ICD-9 Coding
CPT-4 Coding
Outpatient
Inpatient
Insurance claims
Data entry
Claims processor
Customer service
Epic
Medical records
Medical Terminology
Anatomy & Physiology
Electronic Health Records
Medisoft
Microsoft Office
HIPPA Training
Front office
Receptionist
Claims processing
EOB verification
Medical records management
Health insurance knowledge
Problem solving
Team collaboration
Claims review
Payments posting
Claims
Medical terminology
Claims processing software
Medicaid
Insurance confirmation
Appointment scheduling
Patient contact
References
Available upon request
Timeline
XTend Healthcare
03.2024 - 07.2025
Claims Processor
Xtend Healthcare
03.2022 - 07.2025
Case Specialist/ customer service
QTC Medical services/VA
01.2021 - 08.2023
Lab Technician
BHG Health
02.2019 - 11.2021
Dr. Dockery
10.2010 - 02.2014
Nurse Technician/ Labs
In Home Care Inc
01.2009 - 01.2011
Nashville College of Medical Careers - Medical Assisting
Surgical Scheduler /Certified Medical Assistant at Joint Preservation InstituteSurgical Scheduler /Certified Medical Assistant at Joint Preservation Institute